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About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
Join our growing Retail Media Team as a Seller Brand Partnerships Lead, where you’ll drive the expansion, performance, and satisfaction of marketplace seller brands. We are looking for an experienced affiliate marketing professional to champion seller brand success—from onboarding and education to optimization and long-term growth.
This role is essential to strengthening our Seller value proposition, providing enterprise-level support and strategic guidance to seller brands, retailers, agencies, and partners. You will also collaborate cross-functionally to relay product feedback, enhance Seller tools, and improve overall seller brand experience.
What You'll Do:
- Become a Seller Expert: Position yourself as a trusted advisor on our Seller tools and support the ongoing development of relevant documentation for seller brands, partners, and internal teams.
- Internal Education & Support: Work closely with Client Services, Sales, Product, and Publisher Development teams to ensure internal alignment on Seller features, best practices, and seller brand enablement. Support internal questions and communicate recurring themes or needs that should inform product improvements.
- Seller Brand Onboarding, Adoption & Success: Guide major platform sellers (Amazon, Walmart, etc.) —from emerging businesses to enterprise brands—through onboarding, setup, and optimization. Deliver strategic recommendations to improve visibility, conversion, and revenue. Manage ongoing program support and build strong seller brand relationships.
- Product Development Collaboration: Collect and relay actionable seller brand and partner feedback to Product and Engineering teams. Track and communicate product issues, ensuring timely resolution and clear updates to stakeholders. Advocate for enhancements that improve the seller brand experience and overall performance.
- Seller Brand Education & Resource Development: Partner with Product Marketing to create and update seller brand-facing documentation, including guides, tutorials, articles, and videos to support self-service and scalable growth.
What You Bring:
- 3+ years in a customer-facing role working with enterprise-level seller brands - preferred experience with driving growth for marketplace seller brands on Amazon or Walmart directly, with agencies, or through networks like Levanta and PartnerBoost
- Experience in affiliate marketing in a customer-facing role working with enterprise-level clients and across affiliate platform technologies (Impact, CJ, Rakuten, or similar). Experience with impact.com is advantageous.
- Strong understanding of affiliate attribution models and tracking technology.
- Strong communication and collaboration skills with the ability to bridge technical and non-technical audiences.
- A solutions-driven mindset with a positive attitude, eagerness to learn, and a growth-oriented approach.
- Ability to thrive in a fast-paced environment with excellent organizational and multitasking skills.
- Retail media experience is advantageous but not required.
Salary Range: $90,000.00 - $100,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.
- Medical, Dental, and Vision insurance
- Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
- Flexible spending accounts and 401(k)
- Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
- Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
- A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
- Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
- Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
- Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
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