Principal Engineer - Site Reliability bei Xero

As a Principal Engineer within the Site Reliability Engineering team at Xero, you will be a figurehead within your portfolio, providing leadership in how SRE influences across Xero to provide the most reliable experience for our customers. Leaders, engineers and teams you work with will aspire to emulate you and the people around you will grow in capability and confidence by working with you!

You’ll be a strong communicator with the ability to influence others in a human way, you will take ownership of your portfolio and guide your team to greatness. You'll come with strong business acumen and stakeholder management capabilities, the ability to solve cross-organisation engineering challenges using influence rather than authority to enact change.

We're looking for an expert and evangelist in modern SRE principles as a fundamental requirement for this role; in addition we value people with a broad set of skills, who can share their wealth of knowledge with others to drive change and growth at Xero.

In Site Reliability Engineering (SRE), we drive and influence Xero to provide the most reliable experience for our customers. We are a global team based across New Zealand, Australia and the USA.

In SRE at Xero, we combine software and systems engineering to enable engineers across Xero to build and support products that are observable, stable, performant, tolerant to failure, and operate as intended in the face of varying conditions.

We strive to maximise the impact of post incident learning across the organisation to improve the reliability and robustness of the Xero platform, while providing enablement and training across observability, reliability engineering, incident management and service ownership.

We also enable engineers across Xero through developing, supporting and integrating a collection of proprietary and off the shelf tooling to enable incident management and response, incident analysis and learning, monitoring and observability and resource ownership. We surface data and metrics, and provide detailed insights across operational health, production operations and developer productivity.

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.