Senior Digital Project Manager (Solihull, Warwickshire, GB, B91 3LT) bei None

Senior Digital Project Manager
Hybrid – Solihull, B91 3QJ 
Full Time, Permanent   
Band 3 / Competitive Salary  

Here at Serco, we’re looking for an experienced and driven Senior Digital Project Manager to lead the delivery of complex, high-impact digital and IT transformation projects within our DDaT (Digital, Data and Technology) function.

You’ll take full ownership of defining, documenting, and successfully delivering projects that often have significant business, political, or high-profile visibility. You’ll ensure that effective project control, risk management, change management, and testing processes are consistently maintained - while balancing time, cost, quality, and stakeholder expectations.

In this senior leadership role, you’ll manage internal delivery teams and external suppliers/partners, as well as line-manage Digital Project Managers and Junior Digital Project Managers. You’ll play a key part in ensuring strong project management discipline and governance across a diverse portfolio of more than 100 active projects and initiatives.

As part of this you’ll:

• Deliver complex IT and digital projects from initiation through to completion, ensuring quality, cost, and timelines are met.
• Manage project teams and suppliers, driving effective collaboration and accountability.
• Control project scope, risk, and change, ensuring adherence to DDaT standards and governance.
• Monitor budgets and resources, ensuring financial control and timely reporting.
• Ensure successful service transition, with full operational readiness and documentation.
• Communicate effectively with stakeholders, providing clear progress updates and managing expectations.
• Lead and mentor project managers, supporting continuous improvement and best practice.
• Support PMO governance, ensuring accurate reporting, lessons learned, and process compliance.

What you’ll need to do the role:

You are an experienced IT or Digital Project Manager with a proven record of delivering complex technology programmes. You’re confident engaging with senior stakeholders, managing teams, and driving results in a fast-paced environment.

• Prince2 Practitioner or APM Certification.
• Significant experience managing digital/IT change and transformation projects.
• Strong understanding of Project Management, Change Management, and SDLC methodologies.
• Background in IT delivery as a Developer, Technical Lead, Business Analyst, or Project Manager.
• Proven ability to manage budgets, schedules, and risks effectively.
• Experience managing multi-supplier, cross-functional project teams.
• Excellent communication, stakeholder engagement, and presentation skills.
• Strong analytical and problem-solving ability, with a pragmatic approach.
• This role requires Baseline Personnel Security Standard (BPSS) clearance. In some cases, Security Check (SC) clearance may also be required. Candidates must be eligible to obtain this level of clearance.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• Company car
• Private healthcare
• Bonus scheme of up to 10%
• Flexible working considered
• Pension – 6%
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.