Targeted Catchment Investigations Project Manager bei Lanes Group

TCI Project Manager

At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. 

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and keeping our promises at all times is our absolute mantra.

Reporting to the Operations Director, the Targeted Catchment Investigations Project Manager is responsible for the leadership, coordination, and delivery of targeted catchment investigation activities across multiple operational sites. This role requires a highly organised, proactive, and adaptable individual who can lead teams, manage contractors, maintain strong client relationships, and ensure that all investigative work meets regulatory, safety, and performance standards.

Working in a fast-moving environment, the Project Manager will oversee end-to-end project delivery, from planning and resourcing to execution, reporting, and continuous improvement. The role also plays a critical part in team development, succession planning, and contributing to the long-term strategic direction of the department.

Position: TCI Project Manager

Location: Customer Solutions Centre, Slough Head Office (Slough; Berkshire)

Job Type: permanent, full-time

Hours: Monday to Friday, 37.5-hours (start times to be discussed on interview)

Salary: Depending upon experience

Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; onsite restaurant; auto enrolment pension scheme; workplace learning.

Direct Reports: Planners and Waste Network Engineers

STRICTLY NO AGENCIES PLEASE

About the Role:

Due to continued growth and development, we are now looking for a Project Manager to join us, working to deliver real and effective solutions to drainage problems.

Responsibilities: 

Leadership & Team Management

• Promote and champion a safety-first culture, ensuring that all team members adhere to health, safety, and compliance procedures at all times.
• Lead a diverse, multi-site team, providing day-to-day guidance, support, and direction to both office-based and remote staff.
• Act as a visible and motivational leader, promoting high performance, accountability, and a positive team culture.
• Conduct thorough performance reviews for all employees, providing constructive feedback, setting clear expectations, and identifying development needs.
• Support the progression of team members through the Pathway Programme, contributing to long-term succession planning and talent development.
• Coordinate resourcing and scheduling to meet project demands, while effectively prioritising workload and managing competing operational requirements.
• Promote autonomy and responsible decision-making, empowering staff to work confidently and effectively within their roles.

Operational Delivery

• Oversee the full lifecycle of targeted catchment investigations, ensuring projects are delivered on time, to specification, and within budget.
• Establish and maintain robust operational plans, workflows, and processes to support consistent and high-quality delivery.
• Develop, implement, and monitor key performance indicators (KPIs) to track progress, performance, and overall project effectiveness.
• Ensure investigations meet regulatory and contractual obligations, including accurate data capture, reporting, and evidence submission.
• Demonstrate flexibility and agility when responding to changes in project scope, regulatory requirements, or client needs.
• Drive continuous improvement initiatives to enhance efficiency, reduce operational risks, and elevate service quality.

Client & Stakeholder Management

• Represent the department confidently and professionally in all interactions with clients, contractors, and internal stakeholders.
• Build and maintain strong working relationships with key stakeholders, ensuring open communication and proactive issue resolution.
• Collaborate closely with clients to understand expectations, provide regular updates, and respond quickly to emerging needs or concerns.
• Prepare and deliver clear, insightful performance reports and presentations during client review meetings.
• Manage relationships with contractors to ensure they meet agreed standards, contractual terms, and safety requirements.
• Act as the primary escalation point for operational challenges or project risks.

Strategic & Administrative Duties

• Maintain accurate records and documentation across all projects, ensuring compliance with audit standards and internal governance.
• Analyse operational data to identify trends, risks, and improvement opportunities, informing strategic decision-making.
• Develop business cases and proposals to support department expansion, new service offerings, or improvements in technology, resources, or staffing.
• Contribute to departmental planning, budgeting, and forecasting activities.
• Ensure all administrative functions related to project delivery are completed efficiently and accurately.

Collaboration & Stakeholder Engagement

• Work closely with wider support functions (Payroll, L&D, Recruitment, Occupational Health, HSQE, Transport) to ensure cohesive leadership/management.
• Partner with employee representatives or unions (if applicable) to maintain productive working relationships, if required.
• Represent the business at contract governance meetings, audits, and reviews with Thames Water stakeholders where required.
• Be aware of all Lanes Group policies and your responsibilities towards them
• Any other reasonable ad-hoc duties, tasks or projects as requested by management

Contribution to Company:

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation – open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

So if you enjoy working in a dynamic team and delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you.

What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of service for our employees.

About You:

The ideal candidate will be hard working and respectful and comply with health and safety standards. Previous management and leadership experience is crucial, as is a full UK drivers licence. Having prior knowledge of the utilities sector, especially drainage and waste water, will be an advantage. Being able to prioritise and multitask whilst building working relationships is essential.

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.

Please note: we do reserve the right to close this advertisement early if we receive a sufficient number of suitable applications.