Coordinator, Workforce Continuing Education Registrations and Scholarships bei Sandhills Community College, NC

About the Department

The Coordinator of Workforce Continuing Education Registration and Scholarship coordinates the daily operations of student registration, and scholarship processing and awarding for Workforce Continuing Education. This role utilizes FundFive Register software to manage student enrollments, maintain accurate accounts, and ensure timely processing of scholarship awards communication. Working collaboratively with program directors, the Financial Aid Office, and the Business Office, the Coordinator oversees scholarship budgets, processes scholarship awarding and transmittals, and coordinates student invoicing for bookstore purchases. The position is also responsible for monitoring course rosters, managing waitlists, assisting with course drops and refunds, and supporting student communication. Additionally, this role coordinates two Workforce Continuing Education graduation ceremonies and ensures compliance with FERPA, Leon’s Law, and institutional policies while delivering excellent customer service aligned with the college’s core values.

Position Duties

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Utilize the FundFive Register software to process student registrations and maintain student accounts, ensuring accurate and timely course enrollment.
• Work with the Director of Workforce Continuing Education Business and Registration Operations and Workforce Continuing Education program directors to promote all programs offered through Workforce Continuing Education.
• Process all incoming scholarship applications using the Workforce Continuing Application scholarship software.
• Work with the Sandhills Community College Financial Aid Office to process all award transmittals for Workforce Continuing Education scholarships.
• Research eCampus books needed for Workforce Continuing Education courses and post scholarship funds to eligible student accounts. 
• Work with eCampus and the Sandhills Community College Business Office to manually invoice Workforce Continuing Education scholarship recipients for bookstore purchases.
• Build and run necessary reports to monitor scholarship budgets and student enrollment for Foundation Workforce Continuing Education scholarships.
• Monitor class rosters and course wait lists in order to communicate with students and Workforce Continuing Education program directors on seat availability.
• Assist the Director of Workforce Continuing Education Business and Registration Operations in processing course drops and student refunds as needed.
• Process all incoming third-party sponsorships for Workforce Continuing classes.
• Partner with Workforce Continuing Education program directors and program staff to ensure current knowledge of special events and course offerings.
• Implement best practices and procedures for maintaining compliance with FERPA, Leon’s Law, state law and community college system regulations and college policies and procedures.
• Responsible for coordinating and implementing two Workforce Continuing Education graduations each year.
• Ensure a high-level of customer service, communication, and support to students by modeling college’s core values.

Minimum Qualifications

Required education and experience: