Quality Engineer II bei American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Key Responsibilities

• Creates and maintains comprehensive test data sets to support various testing phases, including Systems Integration, Regression, and Performance Testing, ensuring accurate and reliable test results

• Continuously monitors and tracks the resolution of defects, collaborating closely with development teams to ensure timely and effective fixes

• Actively engages in design discussions to identify potential defects and provides recommendations for refining user story backlog requirements, ensuring high-quality deliverables from the outset

• Designs, documents, and analyzes key quality assurance metrics such as defect counts, test results, and test status, providing insights and recommendations for process improvements

• Understands, supports, and actively contributes to core quality principles, fostering a culture of quality within the team and ensuring adherence to code quality standards and best practices

• Develops, enhances, and maintains continuous integration/continuous deployment automation processes, contributing to the team's automation strategy and ensuring seamless integration and execution of automated tests within the continuous integration/continuous deployment pipeline

• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives

Minimum Qualifications:

• Work Experience:

  • Software engineering and development experience or a related job, with a focus on quality engineering

  • Experience in writing test cases, running functional, automated, or performance tests, and managing and mitigating defects

  • Experience in Software Development Life Cycle (test, defect, reporting and metrics, etc.)

  • Experience in automation and testing in a continuous deployment/continuous integration environment

  • Experience in quality scanning tools, ability to baseline and measure on-going quality metrics, and display via Dashboards

  • Experience in working with the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)

  • Experience in application programming interface testing, accessibility testing, chaos testing, security testing, performance testing, user interface testing, disaster recovery and relevant frameworks

• Education and Knowledge:

  • Bachelor’s degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred

  • Knowledge of test methodologies, automation testing tools.

Non-considerations for sponsorship:

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

Considerations for sponsorship:

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.