Manager, Ops and Analytics bei Guitar Center

Job Summary: 

The Manager, Ops &  Analytics plays a critical role in supporting the Brand and Innovation teams by transforming data into actionable insights that drive strategy, performance, and decision-making. This role is responsible for developing analytical frameworks, tracking KPIs, and providing business intelligence that enables smarter brand, product, and go-to-market strategies. 

Reporting to the Director of Operations and Analytics (and partnering closely with the Manager of Brand and Manager of Innovation, Mgrs product Dev), this role blends analytical rigor with strategic curiosity — helping the organization understand what drives growth, what resonates with customers, and where the next opportunities lie. 

Key Responsibilities 

• Performance Analysis: Measure and report on brand, product, and category performance, including sales, margin, velocity, and ROI. Identify key drivers of growth and underperformance.
• Business Intelligence Development: Create dashboards, scorecards, and reporting tools to provide real-time visibility into brand and product KPIs.
• Market & Consumer Insight Integration: Translate consumer research, market trends, and behavioral data into clear business implications for brand and innovation strategies.
• Financial & Scenario Modeling: Build models that forecast product and initiative performance, supporting investment prioritization and go/no-go decisions.
• Innovation Analytics: Support the innovation pipeline with concept testing data, demand forecasting, and performance tracking for new product launches.
• Cross-Functional Collaboration: Partner with Brand, Merchandising, Finance, and Supply Chain to ensure data alignment and consistent business metrics.
• Portfolio Optimization: Analyze SKU-level profitability and recommend adjustments to assortment mix, pricing, or lifecycle strategy.
• Go-to-Market Measurement: Track launch performance and evaluate the effectiveness of marketing, pricing, and merchandising strategies post-launch.
• Storytelling with Data: Synthesize complex information into clear narratives and visualizations that guide executive and cross-functional decisions.
• Expense Accounting and Tracking.  Manage expense accounting processes and reporting supporting Innovation, Insights, Product Development, and Marketing activities.