Vet Clinic Resource Consultant; Full-time bei Anderson Humane

Anderson Humane is a progressive, limited-admission humane society with an annual intake of approximately 4,000 companion animals with a live release rate of 95%. We are a fast-paced organization dedicated to the animals in our care and the people we impact. We emphasize the importance of a flexible work-life balance for our staff, and we work hard to create a positive work environment.

Are you passionate about animals and want to make a real difference? Anderson Humane’s Veterinary Clinic in South Elgin is looking for a full-time Clinic Resource Consultant who can help our adorable animals receive the medical care they need and find their forever homes. Compensation is $16.00 per hour.  

What you’ll do  

• Ensure all shelter and owned animals are properly scheduled for spay/neuter appointments.
• Assist clients in scheduling low-cost veterinary care appointments.
• Be the friendly face that greets visitors and assists them by addressing medical questions, going over post-surgery instructions, and helping them to the best of our ability. 
• Use a variety of computer programs to gather the info you need to provide superior service and process clients’ payments.
• Stay up-to-date and spread the word about our incredible programs and events.
• Maintain a welcoming environment for both animals and visitors.

What to expect

• A lively environment with animals of all sizes and characters.
• The need for safety awareness; we do work with animals in a medical setting, after all.
• Learning all about veterinary medicine and how to keep animals up to date on vaccinations and procedures.
• Witnessing joyous moments as you make a difference for families and their pets!

What you’ll love

• You’ll play a crucial role making sure each Anderson Humane- and owned-animal gets the veterinary care they need.
• The big impact you’ll have on our community as you assist with everything our low-cost vet clinic has to offer.
• Our Consultants start at $16 per hour. Add another $1 per hour for Spanish fluency.
• Immediate accrual of Paid Time Off hours.  
• Saving for your future with our 401(k) program (must be 21 years old).
• After a brief waiting period, you’ll be eligible for: 
  • Holiday Pay
  • Medical insurance                  
  • Dental insurance
  • Vision insurance
  • Short Term Disability  
  • Voluntary Life/AD&D insurance 
  • Up to 4 Aflac plans, so the expected and unexpected are covered.
• Our Employee Assistance Program to help you manage life’s curveballs. 
• An Adoption Discount because love at first sight happens a lot around here.

What we’re looking for

• At least one year of customer service experience in a professional setting.
• Availability to work a flexible part-time schedule of mornings, afternoons, and evenings on weekdays; as well as nights, weekends, and non-standard hours as required at our South Elgin shelter and clinic locations.   
• Veterinary or medical knowledge and/or vet clinic experience is a plus.
• Strong desire to work with the public with communication skills that showcase warmth and inclusivity.
• At ease learning new software programs.
• Ability to exercise a high level of professionalism, especially in emotional situations.
• A natural ability to juggle tasks and prioritize.

See what it’s all about: Clinic Resource Consultant Job Description