Procedure Scheduler bei Hamilton Gastroenterology Group

Location: Hamilton Gastroenterology Group in Hamilton, NJ

Hours: Monday through Friday 9 am to 5 pm. 

Hourly Rate: $19/hour 

About the Role:

The Procedure Scheduler at Hamilton Gastro plays a critical role in ensuring the smooth and efficient scheduling of medical procedures for patients. This position is responsible for coordinating appointments between patients, physicians, and clinical staff to optimize workflow and resource utilization. The scheduler acts as a key point of contact, providing clear communication and support to patients regarding their procedure details, preparation instructions, and any necessary follow-up. By managing scheduling logistics accurately and promptly, the Procedure Scheduler helps to minimize wait times and maximize patient satisfaction. Ultimately, this role contributes significantly to the overall operational success and quality of care delivered at Hamilton Gastro.

Minimum Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred.
• Previous experience in medical scheduling or healthcare administrative support, preferably in a gastroenterology or outpatient clinical setting.
• Proficiency with electronic health record (EHR) systems and scheduling software.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Familiarity with gastroenterology procedures and terminology.
• Experience working in a fast-paced clinical environment.
• Knowledge of medical billing and insurance authorization processes.
• Certification in medical office administration or related field.
• Bilingual abilities to support diverse patient populations.

Responsibilities:

• Coordinate and schedule endoscopic and other gastroenterology-related procedures in accordance with physician availability and patient needs.
• Communicate effectively with patients to confirm appointments, provide preparation instructions, and answer any procedural questions.
• Collaborate with clinical and administrative teams to manage scheduling conflicts, cancellations, and rescheduling requests.
• Maintain accurate and up-to-date patient records and scheduling information within electronic health record (EHR) systems.
• Ensure compliance with privacy regulations and institutional policies while handling sensitive patient information.

Skills:

The Procedure Scheduler utilizes strong organizational and multitasking skills daily to manage complex appointment calendars and ensure efficient use of clinical resources. Effective communication skills are essential for interacting with patients, physicians, and staff to clarify scheduling details and provide clear instructions. Proficiency with EHR and scheduling software enables accurate data entry and real-time updates, reducing errors and improving workflow. Problem-solving skills are applied when resolving scheduling conflicts or accommodating urgent patient needs. Additionally, attention to detail and confidentiality are critical to maintaining compliance with healthcare regulations and protecting patient information.