Branch Manager - Segment or Small Geography bei Cummins Inc.
Cummins Inc. · Tucson, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Tucson
We are looking for a talented Branch Manager to join our team specializing in Service for our Operation Unit in Tucson, Az.
Job Summary:
Manages the day-to-day operations at a defined location; responsible for all functions and financial metrics in a group of branches in a specific business segment or small geography.
In this role, you will make an impact in the following ways:
- Drive Operational Excellence: Oversee multiple branches through Branch Managers, ensuring all functions and financial metrics are met and aligned with organizational goals.
- Strategic Planning & Execution: Develop and manage the Annual Operating Plan, integrating input from Business Development and Branch Managers to achieve sustainable growth.
- Performance Monitoring: Track and analyze key business metrics such as balanced scorecards, profit and loss statements, and asset utilization to optimize branch performance.
- Market Leadership: Conduct market analysis within your span of responsibility to identify opportunities, strengthen competitive positioning, and guide strategic decisions.
- Customer-Centric Growth: Enhance customer satisfaction through Net Promoter Score and Lens of the Customer programs, fostering a culture of exceptional service across branches.
- Business Development: Implement annual marketing and sales plans, build strong customer relationships, and establish new partnerships to expand market reach.
- Operational Compliance & Safety: Ensure adherence to health, safety, and environmental standards, conducting audits and promoting a culture of corporate responsibility.
- Talent Development: Recruit, develop, and retain high-performing teams, creating Individual Development Plans for Branch Managers to build leadership capability and engagement.
Responsibilities
To be successful in this role you will need the following:
- financial Acumen – Understand and apply key financial indicators to make informed business decisions.
- Business Insight – Use knowledge of the market and organization to drive strategic goals.
- Builds Effective Teams – Create strong, collaborative teams that leverage diverse skills and perspectives.
- Communicates Effectively – Deliver clear, tailored messages to different audiences across multiple channels.
- Customer Focus – Develop strong relationships and provide customer-centric solutions.
- Drives Results – Consistently achieve objectives, even under challenging circumstances.
- Develops Talent & Drives Engagement – Support career growth and foster a motivated, high-performing environment.
- Demonstrates Self-Awareness – Seek feedback and reflect to continuously improve strengths and address weaknesses.
Education, Licenses, Certifications:
College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
Six Sigma Green Belt certification or Sponsor certification required.
Experience:
Significant relevant experience required, including managerial and budgetary experience.
Qualifications
- Must meet with at least three customers per week.
- Minimum of five years of supervisory experience in heavy-duty service and/or parts.
- A college or university degree (or equivalent) is required; however, candidates with substantial, relevant work experience may also be considered.
- Must be independent, self‑motivated, and driven, with a strong sense of initiative.
- Ability to work independently, take ownership of responsibilities, and remain motivated in achieving goals.
- Comfortable making decisions, managing deadlines, and maintaining productivity in a fast‑paced, dynamic environment.
Compensation and Benefits
Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.
