Talent Development Manager bei Waystone Health & Human Services

Talent Development Manager

Waystone Health and Human Services is seeking a Talent Development Manager to play a key role in designing, delivering, and evaluating learning and development programs that enhance employee capability, support leadership growth, and strengthen a culture of continuous learning. Reporting to the Director of People & Culture, this role partners with organizational leaders and front-line supervisors to assess development needs and deliver innovative learning solutions for diverse audiences, including career development pathways and succession planning initiatives that align with our mission and core values.

The ideal candidate is a hands-on learning professional who enjoys both designing and facilitating programs and is motivated by developing talent within a mission-driven environment.

Location: 439 South Union Street Lawrence, MA 01843

Schedule: Monday – Friday 8:30am –4:30pm

Compensation range: This is a 40-hour exempt full time position. Starting salary is $80,000 - $100,000, based on experience, qualifications, and internal equity.

Why join the Waystone Team?

This is an ideal opportunity for

• Health, Dental, and Vision insurance, eligible to enroll on your first day!
• Comprehensive Wellness program
• Flexible Spending Accounts
• Retirement Savings Plan (401k/Roth) with employer match
• 2 weeks vacation
• 12 Holidays
• 3 Personal Days
• 9 Sick days
• DEIB Committee
• Ongoing professional development with opportunities for CEU’s
• Employee Appreciation Events
• Room for growth within Waystone
• Tuition reimbursement
• Employee referral bonuses
• Employee of the month bonus

Key Job Responsibilities:

• Design and implement a comprehensive learning and development strategy aligned with Waystone’s mission and organizational goals.
• Conduct training needs assessments (TNA) to identify skill gaps and development opportunities across diverse roles (direct support, clinical, administrative, leadership).
• Develop and facilitate engaging learning experiences (in-person, virtual, blended, micro-learning) that build role-specific and leadership capabilities.
• Support the selection, implementation and optimization of learning management systems (LMS) and knowledge-sharing tools/platforms.
• Build and manage frameworks for succession planning and career pathways that support organizational sustainability.
• Define and track metrics to measure program effectiveness and learner engagement.

Other Responsibilities:

• Embed organizational values and DEI priorities into all development programs.
• Consult with leaders on team development, performance support, and change readiness.
• Lead leadership and talent development initiatives, including emerging leader programs and manager capability initiatives.
• Support employee engagement initiatives that promote collaboration and a culture of continuous learning.
• Evaluate external training vendors, programs, and technologies to enhance internal resources.
• Maintain training documentation and reporting for compliance and quality standards.

Qualifications:

• Bachelor’s degree required; Master’s in Organizational Development, HR, Education or related field.
• 4-7 years of progressive experience in learning & development, talent management, or organizational development.
• Demonstrated experience designing and facilitating learning programs.
• Fluency in adult learning principles and digital/blended learning.
• Demonstrated ability to use data and metrics to assess learning needs and measure impact.
• Organized, detail-oriented, and able to thrive independently in a fast-paced, mission-driven environment.
• Proven ability to influence and build relationships with internal leaders and external partners (educational institutions, vendors, professional associations, and community organizations).
• Experience with learning management systems and digital learning platforms

About Waystone

Waystone Health & Human Services is a 501c3, nonprofit, human services organization supporting youth and adults with intellectual, developmental, and physical disabilities; acquired brain injuries; and mental health diagnoses. Our services are provided to more than 1,700 people annually in cities and towns across the Merrimack Valley, Greater Lowell and North Shore. Our mission is to partner with people who are diverse in age, ability, and cultural background throughout their personal, work, and life journeys.

Waystone Health and Human Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.