HR Partner, Specialized Care bei Flowserve

Role Summary:

We are establishing a new and exciting HR People Center organization within Flowserve that will take on critical, operational Human Resources work with a goal of increasing collaboration, leveraging shared knowledge, and creating a more consistent associate experience. Come join our dynamic team and help us elevate the employee journey!

The HR Partner, Specialized Care is a subject matter expert and will handle escalated associate or manager/supervisor inquiries.   Will ensure associates have access to necessary support and that we remain compliant with any country requirements. In this role will report into the Manager, People Center.

Responsibilities:

• Understand and be able to communicate HR policies, processes, and procedures

• Provide coaching and counsel on performance, compensation, career development, etc. that aligns to and supports business strategy and attainment of objectives

• Support with talent development solutions with the ability to identify needs and make appropriate recommendations.

• Effectively guide leaders through difficult situations, employee relations and conflict 

• Ask critical questions in order to evaluate situation and provide guidance

• Maintain broad-based knowledge of the organization and its operations

• Effectively and efficiently navigate complex global organizations to resolve issues

• Provide relevant updates and/or concerns regarding service delivery model for selected countries

• Regularly review service model for identified countries

• Oversee policy & compliance

• Escalated self-service transactions

• Involuntary Terminations and RIF Support

• Performance Management (Coaching, Discipline & PIP)

• Employee or Labor Relations and Investigations

• Internal movement

Requirements:

• Bachelor's degree (Emphasis in HR or Business Administration a plus)

• 6+ years’ experience in HR Shared Services Operations, HR Business partnering, or Service Delivery

• Knowledge in Involuntary Terminations and RIF Support, performance management and labor relations and investigations 

• Exceptional customer service, emotional intelligence and empathy 

• Thorough with responses to inquiries and issues 

• Strong consultative skills and ability to influence without direct authority

• Strong analytical, problem-solving, decision-making skills 

• Ability to act with integrity, professionalism, and confidentiality 

Preferred Skills:

• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws and regulations 

• Ability to travel domestically up to 20%

• Global experience a plus

• Manufacturing experience a plus

Hybrid role: 4 days in office/1 day remote (work from home)

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!