Transition Care Follow Up Specialist bei Nshs
Nshs · Warrenville, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Warrenville
Hourly Pay Range:
$19.31 - $28.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position Highlights:
Position: Transition Care Specialist
Location: 4201 Winfield Rd, Warrenville, IL
Full Time 40/ hr per week
Hours: Monday-Friday, 8a-5p
Required Travel: No
A Brief Overview:
This position will work independently and as part of a team to review, coordinate and complete post discharge follow up orders placed by the inpatient care team. Performs execution of orders in a timely manner, bedside and telephonically. Follows up with appropriate staff for orders that are received that need clarification and additional information, cancels patient appointments when necessary, and engages patients and/or family in all follow up requests to ensure quality of care and patient compliance to reduce readmissions and improve patient satisfaction.
What you will do:
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical and psychological needs of patients served and the ability to respond appropriately to those needs.
Contacts patients at bedside and or telephonically to schedule outpatient follow up appointments. Requires coordination of patient availability and clinic schedules which may require rescheduling of appointments. Escalates when clinical judgement is needed.
Documents all patient encounters into EMR accurately.
Contacts clinical staff when needed for clarification of order.
Performs general office duties including but not limited to faxing required sensitive information to providers to assist clinical staff with patient services.
Participates in performance improvement activities.
Duties as assigned
What you will need:
A minimum of six months of healthcare experience And
1 Year Previous Epic User experience
Proficient in medical terminology
Able to handle multiple responsibilities/tasks, stress, and high work load volumes
Ability to easily adapt to change
Strong organizational, written and oral communication skills
Creative problem-solving skills
Ability to demonstrate persistence in follow-up
Superior time management skills, attention to detail, excellent interpersonal skills
Ability to work as part of a multidisciplinary team
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
Community Involvement Opportunities
