Chief Clinical Officer bei VOA Alaska
VOA Alaska · Anchorage, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Anchorage
Position Title: Chief Clinical Officer
Reports To: President / CEO
Direct Report(s): Director of Residential, Director of Outpatient Services, Director of Community-Based Services, other assigned staff, interns.
Classification: Exempt; Salary; Full-Time
Salary Range: DOE
Position Summary:
The Chief Clinical Officer (CCO) is a key executive leader responsible for the overall design, quality, and performance of VOA Alaska’s clinical service continuum, encompassing residential, outpatient, community-based, early intervention, and prevention services. The CCO provides strategic leadership, ensuring that all services align with the organization’s mission, values, and strategic plan, and reflect best practices in behavioral health, substance use treatment, and trauma-informed care.
The CCO serves as the primary architect of the organization’s clinical model of care, establishes system-wide standards for clinical quality and outcomes, and collaborates closely with other executive leaders to integrate clinical operations with finance, operations, people/HR, development, and compliance. This position directly supervises Directors and other designated senior clinical leaders and is responsible for building and sustaining a healthy, high-performing clinical workforce.
Responsibilities:
- Provide executive leadership for VOA Alaska’s org-wide clinical vision, philosophy, and model of care across all programs and levels of care, ensuring alignment with mission, values, and strategic priorities.
- Design and continuously refine an integrated clinical continuum of care (residential, withdrawal management/ASAM 3.7, outpatient, IOP, community-based, psychiatric/medical, school-based), supporting timely access, quality, and seamless transitions for youth, young adults, and families.
- Translate the organizational strategic plan into clear clinical priorities, goals, and implementation plans for the entire clinical enterprise, and communicate these expectations to clinical leaders.
- Serve as a key business driver for the clinical portfolio, leading clinical financial performance at the organizational level, including development and approval of clinical budgets, achieving budgeted results and other financial criteria, and aligning resources and staffing models with strategic and operational needs.
- Use operational, financial, and clinical data—including performance metrics and financial results—to guide executive decision-making, improve efficiency, control costs appropriately, and optimize client outcomes and experience across the portfolio of clinical services.
- Provide executive oversight and accountability for clinical operations across residential, outpatient, community-based, and integrated psychiatric/medical services, ensuring effective workflows, access, and coordination across programs and divisions.
- Establish and maintain an org-wide clinical quality and outcomes framework, including key performance indicators, dashboards, program reviews, and performance management processes that use results-based accountability and performance-based funding measures where applicable.
- Ensure that all clinical services comply with legal, regulatory, licensing, accreditation, payer, and privacy/confidentiality requirements, including (as applicable) Alaska Division of Behavioral Health, Division of Public Health, Medicaid, CARF, 42 CFR Part 2, and HIPAA, in close collaboration with Compliance and the designated Privacy Officer.
- Oversee organizational systems for incident reporting, critical incident review, risk assessment, and mitigation, promoting a strong culture of safety, transparency, learning, and accountability for clients and staff.
- Build, supervise, and develop a high-performing clinical leadership team (e.g., Directors and other senior clinical leaders), including setting expectations, providing regular coaching and feedback, and holding leaders accountable for clinical, operational, and financial results.
- Hold appropriate decision authority for recruitment, selection, performance management, and separation of senior clinical leaders, in collaboration with the CEO and People/HR, and support succession planning for key clinical leadership roles.
- Partner with People/HR to shape and implement an org-wide clinical workforce strategy, including workforce planning, staffing models, recruitment, retention, onboarding, training, and leadership development, and to foster a consistent, trauma-informed, team-based, and culturally responsive work environment.
- Identify and lead clinical program development, innovation, and grant/contract–related initiatives, ensuring that new or expanded services are clinically sound, responsive to Alaska community and statewide needs, financially viable, and operationally achievable, and that clinical components of grants and contracts are designed and implemented with fidelity.
- Collaborate with Finance, Operations, Medical, People/HR, Development, IT, Compliance, and Data/IT systems (including AKAIMS and other state or funder-required systems) to ensure integrated systems, tools, and processes that support clinical documentation, reporting, quality, financial performance, and regulatory compliance.
- Represent VOA Alaska’s clinical services and perspective at the organizational and system levels, including as an active member of the Executive Leadership Team and as a clinical leader with board members, funders, regulators, statewide workgroups, advocacy coalitions, and community partners, performing other duties consistent with the scope and level of the role as assigned by the CEO.
Skills:
- Strategic & Systems Leadership – Sets org-wide clinical vision, integrates services across the continuum, and thinks at a systems level.
- Clinical & Regulatory Expertise – Strong knowledge of youth behavioral health, substance use, ASAM, Medicaid, HIPAA/42 CFR, CARF, and Alaska BH regulations.
- Financial & Analytical Skills – Develops and manages clinical budgets; uses data (clinical, operational, financial) to drive decisions.
- Leadership & People Skills – Leads leaders; coaches and holds Directors accountable; builds a healthy, trauma-informed, team-based culture.
- Communication & Change Management – Communicates clearly with diverse audiences and effectively leads change and improvement efforts.
Qualifications:
- Master’s degree in behavioral health or related field required.
- An independent clinical license in Alaska (or eligibility within a defined timeframe) required.
- Typically 7–10+ years in behavioral health, including experience with youth and/or substance use services.
- At least 5 years in senior leadership (Director/VP/CCO or equivalent) with multi-program and budget responsibility.
- Demonstrated experience with quality improvement, regulatory/accreditation compliance, and program development.
- Ability to pass required background checks; valid driver’s license and reliable transportation.
Acknowledgement
Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.
