Director of Product - Remote bei UnitedHealth Group / Optum

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As the Director of Product, you’ll lead the charge in bringing innovative AI learning solutions to market. This role is perfect for a visionary who thrives on launching products successfully, shaping strategy, and driving adoption in a dynamic, matrixed environment. If you have a proven track record of taking products from concept to commercialization—and love the challenge of selling solutions externally while building exceptional client experiences—this is your opportunity to make a lasting difference in healthcare.

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Product Strategy & Vision

• Define and evolve the roadmap for the commercialized AI solutions, including Generative AI, Machine Learning, and Advanced Topics tracks
• Translate internal success metrics and learner feedback into market-ready features and positioning
• Determine the product-service mix (e.g., self-service vs. supported delivery) and clarify what is being sold
• Identify market opportunities and conduct competitive analysis.

Customer & Market Research

• Gather and analyze customer feedback, usage data, and market trends
• Translate customer needs into actionable product requirements
• Product Planning & Execution
• Lead decision-making on content ownership, branding, and delivery models, resolving gaps in accountability and strategic direction.
• Develop and prioritize product features, user stories, and requirements.
• Maintain and manage the product backlog.
• Collaborate with engineering, design, and other stakeholders to deliver high-quality features.
• Monitor product performance, KPIs, and success metrics.

Lifecycle Management

• Oversee the full product lifecycle from concept to launch and beyond
• Continuously evaluate and improve product performance and customer satisfaction
• Stakeholder Alignment & Governance
• Serve as the central point of alignment across Optum AI, OTU, Fractal, Legal, Procurement, and Sales teams
• Represent the product in executive reviews, steering committees, and commercialization workshops

Learning & Development Integration

• Collaborate with L&D teams to embed AI-first mindset and role-based learning pathways into the commercial offering
• Ensure training content aligns with responsible AI practices, legal standards, and healthcare-specific use cases

Sales Enablement & Client Engagement

• Collaborate with Sales and Marketing to define success metrics, learner personas, and client onboarding flows
• Support SOW development and ensure clarity in program scope, certification expectations, and KPIs
• Act as a liaison to clients during pre-sales and post-launch phases, ensuring alignment between expectations and deliverables

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in product ownership or program management, ideally in EdTech, AI training, or healthcare
• Solid understanding of adult learning principles, instructional design, and enterprise L&D platforms
• Familiarity with AI technologies, especially Generative AI, ML, and Python-based training environments
• Exceptional stakeholder management and cross-functional collaboration skills
• Ability to navigate ambiguity and drive clarity in complex, multi-team initiatives

Preferred Qualifications:

• Experience launching at least 1 successful product in the market in a highly matrixed environment
• Experience with commercialization of internal programs or training products
• Knowledge of Databricks, Thought Industries, and enterprise LMS/LXP systems
• Background in healthcare, responsible AI, or legal compliance in training contexts

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.