Sr. Manager, Talent Acquisition bei FreshDirect

About FreshDirect

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes – faster, fresher, and smarter than anyone else.

We’re not just a food company – we’re a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.

We partner directly with farmers, fishermen, and artisans to source the highest-quality ingredients, then use smart data, automation, and logistics to get them to our customers’ doors at peak freshness. It’s grocery shopping reimagined — and we’re just getting started.

If you’re passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us.

What You’ll Do

• Lead, coach, and develop Corporate and Operations Recruiters; set goals, monitor performance, and provide feedback and training.
• Manage workload allocation across exempt and non-exempt hiring; ensure timely service levels for intake, candidate slates, interviews, offers, and onboarding hand-offs.
• Oversee end-to-end recruiting for priority, hard-to-fill, or high-volume roles; provide hands-on recruiting support as needed.
• Partner with HRBPs and business leaders to confirm staffing plans, role profiles, and hiring timelines.
• Maintain and enforce TA SOPs for requisition intake, sourcing, selection, offers, documentation, and ATS data integrity.
• Ensure compliance with company policies and employment laws; coordinate with HR and Legal as required.
• Track and report key TA metrics (time-to-fill, quality of hire, pipeline health, candidate and hiring-manager satisfaction, recruiter productivity).
• Collaborate with HR, Communications, and Marketing on employer brand initiatives, hiring events, and internal mobility programs.
• Identify process, training, and technology improvement opportunities; provide recommendations to the Chief People Officer.

What You’ll Bring

• Bachelor’s degree in Human Resources, Business, or related field.
• 6+ years of progressive recruiting experience, including at least 2 years leading recruiters or a TA team.
• Experience supporting both corporate and high-volume operations (manufacturing, warehouse, transportation) hiring.
• Strong communication, stakeholder management, and prioritization skills in a fast-paced, matrixed environment.
• Proficiency with applicant tracking systems and recruiting analytics/reporting tools.
• Working knowledge of employment law and compliant hiring practices.
• Ability to lead through influence, manage multiple priorities, and drive accountability across a team.
• Willingness to travel periodically to Plant and Transportation sites; occasional evening/weekend support for hiring events.

What We Offer

• Competitive compensation and performance-based incentives.
• Comprehensive benefits package, including health, dental, and vision coverage.
• Paid time off, holidays, and employee discounts.
• Opportunities for professional development and career growth within a fast-growing business segment.
• A collaborative, inclusive, and customer-obsessed culture that values innovation and continuous improvement.
• The opportunity to represent a trusted New York brand and contribute to the growth of a high-priority business area.

Disclaimer: The above statements describe the general nature and level of work performed by the teammate(s) in this role and are not an exhaustive list of all responsibilities, duties, and skills required. Position descriptions may be subject to change as organizational needs evolve.

Equal Employment Opportunity: Fresh Direct, LLC and its affiliates provide equal employment opportunities in accordance with applicable laws.