Director of TRIO Student Support Services bei Renton Technical College, WA

About the Department

Are you passionate about supporting student success? Renton Technical College is seeking a Director of TRIO Student Support Services (SSS). The Director will provide leadership and oversight for Renton Technical College’s federally funded TRIO SSS Program. This position is responsible for ensuring the program’s full compliance with U.S. Department of Education regulations, managing daily operations, supervising professional and student staff, coordinating delivery of comprehensive academic and student support services, and achieving the program’s annual objectives for student retention, academic standing, graduation, and transfer.

This is a full-time, and exempt position reporting to the Executive Director of Diversity, Equity and Inclusion and is housed within the Division of Diversity, Equity, and Inclusion (DEI). The Director will collaborate across all college departments to advance RTC’s Be the Place Strategic Equity Plan and commitment to student success for first-generation, low-income students, and students with disabilities. The Director will oversee the TRIO budget, in the amount $1.36 million. This position is grant funded and is contingent upon sustained grant funding. The salary range for this position is $85,000 - $87,000 annually. The priority application date is December 5, 2025. 

Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our professional-technical certificate and degree programs offer entry and mid-level training in the areas of allied health, trades, and industry, culinary, business, technology, and automotive. Our outstanding college & career pathways program with classes in adult basic education, English as a second language, and GED preparation is available to those who need additional preparation before entering a training program and for those who simply wish to improve their math and English skills. Career Education and apprenticeships degrees round out our offerings.

Position Duties

• Provide overall direction, leadership, and administration of the TRIO Student Support Services (SSS) Program.
• Ensure compliance with federal TRIO regulations (34 CFR 646) and institutional policies.
• Supervise, train, and evaluate SSS staff, tutors, and student employees.
• Develop and manage the SSS annual budget in collaboration with the Grants Office and Business Office; ensure expenditures align with federal and institutional guidelines.
• Oversee recruitment, eligibility determination, selection, and retention of 140 SSS participants annually.
• Plan, implement, and assess student success initiatives aligned with the college’s Be the Place Strategic Equity Plan.
• Lead program implementation of tutoring, academic success, and financial literacy services to promote persistence and completion.
• Develop and monitor individualized student success plans.
• Coordinate transfer preparation activities including university visits, application workshops, and financial aid guidance.
• Collect, analyze, and report participant data for the annual performance report (APR) submitted to the U.S. Department of Education.
• Partner with Financial Aid, Disability Resource Services, Workforce Education, Advising, Student Life and other departments to connect students with wrap-around support services.
• Actively participate in the College’s Shared Governance structure, contributing to institutional decision-making and advancing equity-centered initiatives.
• Serve as the primary liaison between the SSS program and institutional departments, community agencies, and other TRIO programs.
• Utilize institutional research data to evaluate outcomes and continuously improve program services.
• Represent SSS and the Division of DEI on college committees and working groups related to student success, retention, and equity.
• Maintain confidentiality of student records and ensure compliance with FERPA and other applicable regulations.
• Communicate professionally and effectively, both orally and in writing, with college employees, departments and outside agencies. 
• Perform other related projects and assignments as assigned.

Minimum Qualifications

• Experience with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment.
• Master’s degree in Education, Counseling, Student Affairs, Psychology, Social Work, or a closely related field.
• Three years of progressively responsible experience managing TRIO or similar federal, state, or institutionally funded student success programs.
• Knowledge of TRIO SSS program regulations, allowable costs, and compliance requirements.
• Strong understanding of issues impacting underrepresented, first-generation, and low-income college students. Committment to serve diverse student populations.
• Ability to establish and maintain effective working relationships with students, faculty, staff, and community partners. Skilled with interpersonal communications, conflict resolution and organizational management. 
• Demonstrated ability to work as part of a collaborative team supporting the college’s mission, vision, and shared governance processes. Exceptional ability to provide strong leadership with ethics and integrity.
• Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 month of hire) the production of accessible content, whether print or electronic.  
• Proficiency in program evaluation, data collection, and federal reporting systems.
• Strong organizational, project management, and time management skills.
• Ability to effectively communicate, including experience with report writing and data analysis.
• Demonstrated experience supervising professional staff and managing program budgets.
• Experience in grant management, program compliance, evaluation, and outcomes reporting.
• Proficiency in using student case management or tracking systems to monitor quarterly progress and interventions.
• Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
• Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese).

WORKING CONDITIONS:
Working hours are generally aligned to business hours, Monday – Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits.

Other Qualifications

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students.

The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required.

For questions regarding this position contact [email protected].

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EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 (425)235-7873, [email protected].     

Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: https://rtc.edu/about-rtc/campus-resources/campus-security/annual-security-report.php. For information on how to access the RTC Daily Crime Log follow this link:https://rtc.edu/about-rtc/campus-resources/campus-security/daily-crime-log.php

We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations.  We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC’s work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here.      

Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.  

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