Employer Services Coordinator bei Loudoun County Government, VA

About the Department

Loudoun County is one of the fastest-growing counties in the country, renowned for its excellent quality of life and strong economy, while preserving its historic heritage. Located 35 miles west of Washington, DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities. The Loudoun County Department of Family Service’s Public Assistance and Supports Division seeks a dedicated and experienced professional for an Employer Services Coordinator role reporting to the Program Manager within the Loudoun Workforce Resource Center (LWRC), a Virginia Career Works affiliate site.

Position Duties

This position is responsible for initiating and maintaining relationships with county employers, marketing initiatives from the regional Employer Solutions Team, and assessing the employment needs of local businesses. The Employer Services Coordinator identifies job leads for customers seeking employment and refers potential candidates to employers for direct employment, internships, apprenticeships, and paid work experiences.

The coordinator regularly organizes a variety of job-related events such as job fairs, panel discussions, direct hire/interview events, and career information sessions. This role serves as a vital liaison between the organization’s staff, external workforce partners, the business community, and job seekers. A central responsibility is to cultivate and maintain strong employer relationships that expand hiring pathways while educating businesses about the diverse needs, strengths, and potentials of customers engaged in the Virginia Initiative for Education and Work (VIEW) program.  Since VIEW participants may face various challenges related to re-employment, job retention, and career progression, the Employer Services Coordinator plays a critical role in bridging those gaps. By actively promoting the benefits of hiring VIEW participants—such as access to motivated candidates, opportunities to foster workforce diversity, and eligibility for supportive services—this role strengthens the connection between Loudoun’s employer community and its workforce development and public assistance systems.

To succeed, the candidate must demonstrate sensitivity, empathy, and effective communication skills when supporting vulnerable populations, while also being a persuasive advocate for employers. The position requires a resourceful, self-motivated professional who is well-organized, skilled in time management, capable of independent problem-solving and excels in working closely with team members and case managers.

Key Responsibilities:

• Establishes and maintains collaborative relationships with a variety of businesses and industry representatives, local jurisdictions, regional entities, County departments, and State agencies to align initiatives and workforce development strategies.
• Cultivates and sustains community resources through strategic partnerships with organizations and delivers professional presentations to diverse audiences.
• Partners with case managers to analyze employer and employment needs, assesses client work histories, and facilitates direct connections between job candidates and employer partners to meet workforce demands.
• Receives and catalogs employment requests; locates job leads for customers and refers qualified candidates to employers.
• Conducts follow-up with employers to collect data related to job postings, job placements, and retention.
• Advances Workforce Resource Center objectives by applying expertise in workforce development to conduct targeted business consultations, educate employers on LWRC programs and services, and deliver data-driven solutions informed by labor market trends.
• Maintains comprehensive knowledge of federal and regional workforce programs—including the Virginia Initiative for Education and Work (VIEW), the Workforce Innovation and Opportunity Act (WIOA), On-the-Job Training, and Incumbent Worker Training—and applies this expertise to align employer needs with the unique skills, experiences, and supports available to VIEW participants.
• Stays current on evolving human resources practices and employment law advancements to deliver employer-focused solutions while promoting inclusive hiring practices that create pathways to sustainable employment for VIEW clients.
• Implements robust recruitment strategies by collaborating with employers to resolve skills gaps, address labor shortages, and improve employee retention during critical workforce transitions, including layoffs or facility closures.
• Designs, coordinates, and executes employer events that facilitate engagement between job seekers and hiring entities. Ensures events are professionally managed, adherent to logistical requirements, and strategically marketed through collaboration with Public Affairs and Communications staff.
• Leads outreach and educational efforts by engaging stakeholders across community groups, agencies, and service providers, participating in networking events, and delivering impactful seminars on Workforce Resource Center programs and resources.
• Manages job opportunity promotions by overseeing employment data systems, disseminating job postings using advanced email marketing platforms, and maintaining accurate utilization records through Salesforce to optimize employer engagement.
• Provides additional essential support as required by departmental and LWRC priorities in the Center and serves as the supervisor designee during leadership absences.
• Maintains records, confidential client data, and service usage and generates monthly reports; provides trend analysis.
• Provides courteous and timely customer service to job seekers, employers, County staff, vendors, residents, and visitors.
  Ideal Candidate Profile.
• Knowledge of specialized employment services, community resources, and human services systems.
• Excellent skills in organizing, prioritizing and planning work; and collaborating with staff and partners.
• Event planning experience; managing venue and logistics.
• Skill in interfacing with the public; communicating complex ideas effectively to individuals or groups, both verbally and in writing.
• Strong critical thinking and creative problem-solving abilities that enhance quality assurance and continuous improvement.
• Proficient in establishing working relationships and working proactively with clients, coworkers, vendors, community resources, educational facilities, and the public.
• Adept at performing work in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

Minimum Qualifications

Bachelor’s degree in Business, Marketing, Human Resources, or a related field; one year of related work experience in working with employers and event planning; or equivalent combination of education and experience.

Preferred Qualifications:

• Holds the Certified Workforce Development Professional credential from the National Association of Workforce Development Professionals.
• Prior working experience in a career services office, employment one-stop, workforce center, or within the human services profession is preferred.
• Bi-lingual in English and Dari preferred.

Other Qualifications

• May be required to work beyond the normal workday, which includes nights, weekends and holidays, as required to perform functions of the job.
• Pass pre-employment background checks to include criminal, credit, and DMV checks. Valid driver’s license and good driving record (driving records may be reviewed annually for continued qualification).
• Complete the Certified Workforce Development Professional online coursework with Dynamic Works Institute, funded by Loudoun County, within one (1) year of hire.