Clinical Services Manager I-Nursing Supervisor-San Mateo Medical Center (Open & Promotional) bei County of San Mateo, CA

About the Department

San Mateo Medical Center is currently seeking a professional, goal-oriented Clinical Services Manager I-Nursing Supervisor who will plan, organize, direct and supervise the operations of a nursing unit and float pool. As a Clinical Services Manager I-Nursing Supervisor, you will have the opportunity to manage patient care while ensuring appropriate quality of care and compliance with regulations. In addition, your responsibilities will include 24/7 oversight of the Nursing Team, Medical Services Assistants Float Pool and the Staffing Coordinator.  This role requires participation in training, coaching and counseling of staff, active participation in hospital-wide continuous improvement activities, 24/7 oversight of assigned units and other projects as assigned.  

Currently there is one full time regular Clinical Services Manager I- Nursing Supervisor vacancy. The position will cover our 100-bed acute facility inclusive of Medical/Surgical, ICU, OR, PACU, Long Term Care, psychiatric in-patient and both medical and psychiatric Emergency Departments.

The ideal candidate will possess:

• A minimum of two years charge nurse role experience and/or minimum of one year nursing management/supervisory experience in an accredited acute care hospital.

•  A background in ICU/ED and recent nursing experience of one year.
• Ability to manage 24/7 operations.
• Ability to mediate and resolve conflict with staff, patients and families.
• Ability to collaborate with various disciplines, including physicians, and administrative staff.
• Strong organizational skills. 

Position Duties

• Participate in the development and implementation of goals, objectives, policies, procedures and priorities within a defined nursing area or program.
• Select, supervise, train and evaluate clinical, professional, technical and clerical subordinates.
• Represent the department in or chair relevant committees and workgroups.
• Ensure continuous quality improvement and regulatory readiness of assigned unit or program.
• Organize, supervise, and monitor the provision of nursing care and/or related services within a defined nursing unit or program.
• Participate in the development and implementation of goals, objectives, policies, procedures and priorities within a defined nursing area or program.
• Prepare cost estimates and justifications for budget recommendations; monitor and control expenditures to ensure the accomplishment of objectives within an approved budget.
• Assist in negotiating contracts with outside vendors, consultants or organizations; administer, monitor and evaluate contracts.
• Maintain an effective working relationship with a variety of public and private organizations, including staff in other Health System divisions, County departments, medical staff, other agencies and private healthcare providers.
• Answer questions and provide information to the public.
• Supervise the enforcement of applicable nursing standards, codes and regulations, as required.
• Provide staff assistance to higher level management on nursing or related issues.
• Select, supervise, train and evaluate clinical, professional, technical and clerical subordinates.
• Represent the department in or chair relevant committees and workgroups.
• Ensure continuous quality improvement and regulatory readiness of assigned unit or program.
• Perform related duties as assigned.

Minimum Qualifications

Licensure/Certification:

• Possession of a valid California license as a Registered Nurse (R.N.)
• Possession of valid BLS and ACLS certificates approved by the American Heart Association. 

• Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.
• A typical way to qualify is three years of professional nursing experience in an accredited hospital or clinic, of which at least one year included responsible supervisory experience.

• Nurse Practice Act.
• Principles and practices of nursing and clinical systems, including safety and infection control practices.
• Principles and practices of community health care including current trends in research, treatment, prevention, education and related services.
• Principles and practices of program management, including planning, implementation, and evaluation.
• Principles of budget preparation and monitoring.
• Principles of personnel training, supervision and evaluation.
• State and other regulatory requirements for assigned unit or program.
• Treatment and intervention practices for acute psychiatric population, if assigned to psychiatric nursing.
• Third-party reimbursement systems, revenue streams, and other principles relevant to the financial management of operating rooms, if assigned to perioperative nursing.

• Organize, direct, coordinate and evaluate nursing services that ensure quality patient care and conform to all prescribed standards.
• Work cooperatively with other County departments and public and private organizations, including private medical providers.
• Analyze service delivery problems accurately, develop recommendations and take appropriate action to resolve them.
• Develop, evaluate and maintain accurate records; prepare complex and detailed written reports, procedures and contracts.
• Communicate effectively with administrative, medical, professional, clinical and citizen groups.
• Train staff and coordinate activities of contractors, volunteer groups and staff, as appropriate.
• Provide unit management and support during evening, off hours and weekends, if assigned to administration and designated as nursing supervisor.
• Surgical scheduling systems, if assigned to medical-surgical nursing.

Other Qualifications

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score.

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 770,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. 

The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply.