Scheduler - Endoscopy FT Days bei LCMC Health

Your job is more than a job.

The Scheduler is responsible for maintaining the appointment schedule of the physicians in an efficient manner. Schedules, reschedules, cancels and reminds patients of appointments. Provides accurate information, maintains open communication with hospital departments and physician offices regarding schedule changes. Schedules all surgical procedures into appropriate service line blocks.

Your Everyday:

Schedules Patient Appointments:

• Coordinates with physicians, nurses, schedules patient visits and appointments.
• Guides patients regarding basic queries regarding the appointments, assists with rescheduling and follow ups as necessary.

Schedules Surgical Procedures:  

• Schedules surgery procedures using the preferred EMR scheduling block system.
• Accurately gathers basic information relative to scheduled patients.
• Familiarizes with inventory supplies and surgical procedures.

Communication and Customer Relation skills:  

• Answers phone in a professional and courteous manner.
• Maintains constant and courteous telecommunications with surgeons, nurse coordinators and secretaries.
• Maintains and promotes good working relationships within the hospital and within the department.
• Escalates issues to appropriate supervisor.

Administrative Duties:

• Completes daily surgical schedule and distributes as appropriate.
• Scans in surgery/PACU/SPD logs to appropriate file.

The Must-Haves:

Minimum:

• High School Diploma/GED or equivalent AND 1 (one) year of experience in a physician’s office or surgery scheduling.
• 3 years of experience will be considered in lieu of education.

WORK SHIFT:

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

About University Medical Center

University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research.

Your extras

• Deliver healthcare with heart. 
• Give people a reason to smile. 
• Put a little love in your work. 
• Be honest and real, but with compassion.  
• Bring some lagniappe into everything you do. 
• Forget one-size-fits-all, think one-of-a-kind care. 
• See opportunities, not problems – it’s all about perspective. 
• Cheerlead ideas, differences, and each other. 
• Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference. 

1.    To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 

2.    To ensure quality care and service, we may use information on your application to verify your previous employment and background.  

3.    To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 

4.    To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.