VP Policy Disbursement & Claims | Hybrid (Minneapolis, MN, US, 55416) bei None

At Allianz Life, we are driven by our mission – we secure your future – and by our common goal of caring for tomorrow. We care for our employees by promoting an inclusive culture where everyone has the opportunity to grow and be rewarded for their success. We care for our customers by creating new products that help them protect their families and pursue their retirement goals. We care for our community by giving time, resources, and donations. And we care for the future by supporting sustainability, protecting the local environment, and promoting equality in our communities.

What you do:

• Establishes a customer-centric environment and builds successful customer relationships
• Demonstrates responsiveness by proactively gathering input and feedback from customers
• Drives continuous process improvements to deliver and maintain a high-quality end-to-end customer service experience and achieve overall customer satisfaction targets
• Stay aligned to industry and distributor trends and drive change to ensure AZ Life is proactively positioned among peer group
• Own key performance indicators (KPIs) – examples include financial customer, speed and accuracy – and ensures benchmarks, service standards and quality standards are in place and consistent       with the strategic goals of the company
• Deliver strategic enterprise-wide initiatives while maintaining service standards and quality standards
• Monitors project, process and/or department performance
• Establishes strong and successful working relationship with peers, key business partners, and vendors to deliver a high-quality end-to-end customer experience aligned with the service strategy             and company-wide priorities
• Builds the skills and develops the people needed to support the service delivery strategy at all levels of the organization
• This includes a holistic people and employee engagement strategy to attract and retain talent, and leverage of a comprehensive workforce planning model to deliver results and efficiencies
• Build a data-driven culture, leveraging advanced analytics and AI agents to generate actionable insights for strategic decision-making
• People Leadership: Manage a team of highly skilled individuals within the 5 functions. Managing performance, development, coaching and driving the team to success
• Utilization of artificial intelligence tools and resources (e.g. generative AI)
• Drive the adoption of emerging technologies (AI, cloud, data analytics) to enhance customer experience and operational efficiency, ensuring that both the big picture and critical details are                      addressed throughout implementation
• You must be legally authorized to work in the U.S. without requiring immigration sponsorship now or in the future. This includes holders of H-1B, H4, L-1, L-2, TN, OPT, CPT, and other                             nonimmigrant visas

What you bring:

• 11+ years of experience required in Financial services, Insurance or related field; Senior level leadership experience influencing C-level executives
• Four-year degree required or equivalent work experience in Finance, Business or related fiel

Base Salary Range $260,000 - $300,000

Actual base salary may vary based upon factors such as relevant experience, qualifications, internal equity of peers, and geographic location. In addition to base salary, this position is eligible for an annual incentive program. 

85362 | Operations | Management | Allianz Executive | Allianz US Life | Full-Time | Permanent

What we offer:

At Allianz Life, we’re proud to provide a benefits package that supports the True Balance of our employees and their families. We offer a choice of comprehensive medical and dental plan options, a generous time off plan and an outstanding 401(k) company match. Plus, our employees enjoy an award-winning campus with an array of discounted amenities, including an onsite health center, child development center, fitness facility, convenience store and two cafeterias. Our employees and leaders take an active role in shaping our culture through our Employee Resource Groups, whose activities and advocacy contribute to an environment that is fair, caring, and inclusive. Our generous benefits, campus amenities and inclusive, engaged culture are among the many reasons we’re routinely recognized as a top workplace employer.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us.  Let’s care for tomorrow.  #LI-BK -

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.