Control Testing Manager bei exl Service.com (India) Private Limited

Role Title: Controls Testing Manager

BU/Segment: Finance, Regulatory, Accounting and Compliance (FRAC)

Location:   London, United Kingdom (Flexible hybrid working) 

Employment Type: Permanent. Band C1.

Summary of the role:

The Controls Testing Manager will be responsible pivotal in ensuring robust internal controls and compliance with regulatory requirements, including SOX and Financial Control Framework (FCF). The role will lead the transition from an outgoing outsourcing partner, collaborate with process owners and work closely with offshore teams to deliver high-quality control testing and risk management initiatives.

As part of your duties, you will be responsible for:

• Transition Management:
  • Plan and execute the handover of responsibilities from the outgoing outsourcing partner.
  • Ensure smooth knowledge transfer and continuity of operations.
• Control Testing & Compliance:
  • Drive information solicitation sessions with process owners to gather necessary documentation.
  • Perform control testing in line with SOX and FCF requirements.
  • Identify control deficiencies, agree on findings with process owners and suggest remediation efforts.
• Risk & Control Documentation:
  • Refresh existing risk and control documentation or create new documentation as required.
  • Maintain accurate and up-to-date records for audit and compliance purposes.
• Workload Planning:
  • Develop and implement a plan for even distribution of testing activities across the year.
  • Coordinate with offshore teams to ensure timely execution of tasks.
• Continuous Improvement:
  • Introduce digital interventions and automation opportunities to enhance efficiency.
  • Benchmark processes and implement value-added initiatives to strengthen the control environment.

Qualifications and experience we consider to be essential for the role:

• Education: Bachelor’s degree in Finance, Accounting, Risk Management or related field. Professional certifications (e.g., ACA, ACCA, CIA, CISA) preferred.
• Experience: 
  • Minimum 7+ years in internal controls, SOX compliance, or risk management within financial services or insurance.
  • Proven experience in managing control testing programs and working with offshore teams.
• Technical Skills: 
  • Strong understanding of SOX and FCF frameworks.
  • Familiarity with digital tools and automation in control testing.
• Soft Skills: 
  • Excellent stakeholder management and communication skills.
  • Ability to lead transition projects and drive collaboration across geographies.