Registered Nurse (RN Triage & Support) bei Axia Women's Health

At Axia Women’s Health, recognized as a Great Place to Work for a 4^th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

We are currently hiring for a Registered Nurse (RN Triage & Support) for an OB/GYN practice in Strafford, PA.

Hours: Mon - Fri 8:30-4pm no weekends. 

The Registered Nurse – Triage & Support is responsible for delivering high-quality nursing support across clinical communication, patient triage, and coordination of care. This role ensures timely and accurate clinical guidance to patients, supports provider decision-making, and facilitates patient care through both direct and indirect nursing functions.

• Responds to patient inquiries via phone and electronic messaging, providing clinical triage and guidance in accordance with established nursing protocols.
• Accurately documents symptoms, nursing assessments, advice given, and patient responses in the EMR.
• Communicates results of laboratory and imaging tests as directed by the provider, including patient education and follow-up instructions.
• Collaborates with physicians and advanced practice providers to determine appropriate clinical actions based on patient concerns and symptoms.
• Processes medication refill requests in accordance with provider direction and practice protocols.
• Supports care coordination by managing patient follow-up needs, referral communications, and scheduling logistics.
• Performs nursing tasks such as vital signs, injections, and phlebotomy as needed to support patient care delivery.
• Maintains awareness of and adherence to clinical policies, procedures, and protocols to promote consistent and safe patient care.
• Participates in quality improvement initiatives and contributes to a positive team-based care environment.
• Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines
• Obtains appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific patient health care
• Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health.

Skills:

• Strong clinical assessment and decision-making skills
• Proficiency in documenting within an electronic medical record (EMR) system
• Excellent communication and interpersonal skills
• Ability to manage competing priorities and function in a fast-paced environment
• Competency in phlebotomy and standard nursing procedures

Experience & Education

• Graduate of an accredited nursing program required
• Must hold current and unrestricted Registered Nursing license applicable to care center's location(s)
• Minimum of 1 year experience in an outpatient clinical setting preferred
• Phlebotomy experience required
• CPR certification required
• Experience with eClinicalWorks EMR strongly preferred
• Familiarity with OB/GYN or women’s health patient populations beneficial
• Understanding of lab order sets and CPT coding a plus
• Willingness to support at satellite locations if needed

Full Time Benefits Summary

• Full time benefit-eligibility beginning the first of the month after hire
• Immediate 401(k) matching contribution with no vesting period
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans to best meet your needs
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves.  We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  Applicants must be currently authorized to work in the United States on a full-time basis.