Operations Coordinator bei Luxe Brands

Description

To be considered for this position, you must complete the following steps:

1. Click "Apply" and fill out the online application.
2. Upon submission of your application, you will receive two (2) email invitations to complete the Predictive Index Assessment. Please be advised that the assessment includes two parts.

Reports To: Store Development Manager / Head of Operations 

Employment Type: Salary Exempt

Work Location: Hybrid, Columbus, Ohio. 

Schedule: Primarily M-F, 9-6 (Flex based on Business needs. When not traveling for new store openings, this role will primarily work from Luxe Brands’ Distribution Center/HQ typically three to four days per week. During active store openings, the Operations Coordinator will be on-site to support setup and execution.

Travel Requirements: Up to 50% travel across the United States, including short-notice travel as business needs arise.

Annual Compensation: $55,000–$65,000 base salary.

• If trained as a Bridal Stylist or supporting appointments, this position is eligible for standard commission, bonuses, and tips.

Luxe Brands is hiring an Operations Coordinator to support our expansion of across the country. If you’re someone who finds joy in planning, managing details, coordinating timelines, Pivoting quickly, this may be your dream role. The perfect candidate thrives in high-growth environments, loves a fast-paced schedule, and enjoys a mix of planning, executing, and supporting when needed.

The Operations Coordinator works in tandem with the Store Development Manager and Operations team to support the execution of new store launches and operations initiates. This includes project planning, task tracking, timeline management, on-site support, and hands-on execution. The ideal candidate is energized by travel, highly organized, and excited to be a part of the build, from lease signed to grand opening.

Our Core Values:

• Respectful: Foster respect + a friendly nature towards co-workers and clients.
• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
• Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
• Positive and Energetic: Maintains a positive attitude regardless of circumstances.
• Values Communication: Effectively interacts with clients and co-workers to reach a common goal.    

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• Short Term Disability
• Birthdays Paid Time Off!
• 401(k)
• 401(k) Matching
• Employee Assistance Program
• Employee Discount
• Nectar Reward Subscription
• Calm Subscription
• Paid Training
• Travel Reimbursement

Key Success Indicators for this Role:

• Operates like a project manager; thrives in execution, coordination, and process development
• Enjoys monitoring and refining systems to make things run smoother
• Comfortable being handed the playbook, and has the autonomy to run with it, escalating only when needed.
• Comfortable on job sites and in active boutique environments
• Communicates clearly with both team members and other departments
• Plans ahead, pivots fast, and keeps things moving even when challenges arise
• Enjoys a bit of chaos and constant change in pace
• Able to motivate and coach others while also contributing to hands-on work
• Energized by seeing plans come to life through travel and in-person execution
• High attention to detail in areas like merchandising, construction and task management. 

Key Responsibilities:

• Build, manage, and maintain timelines and task lists for new store openings
• Communicate and coordinate task responsibilities across departments (Marketing, Inventory, HR, DC), in partnership with the Store Development Manager
• May serve as the primary on-site lead during store setup and opening
• Coordinate vendors, deliveries, and contractor schedules (In Tandem with Marketing team) 
• Ensure merchandising, signage, and FF&E align with brand standards
• Troubleshoot and solve issues in real-time
• Track project progress and share updates in tandem with the Store Development Manager and other stakeholders
• Maintain and improve store opening and operations playbooks, and best practices
• Provide post-opening support including punch list oversight and operation processes.
• Offer insight and support in evolving the store development process and documentation
• Assist with additional store or expansion-related projects as needed

Requirements

Required Qualifications:

• Comfortable lifting 45 lbs+ (boxes, mannequins, racks, etc.)
• Valid driver’s license, reliable transportation, and willingness to learn to drive our utility/sprinter van
• Comfortable navigating active retail and warehouse environments
• Willingness to travel up to 50% (short-notice deployment possible)
• Positive attitude and strong work ethic

Additional Required Qualifications (Internal)

• Has been with Luxe Brands for 1+ years
• Proven cross-functional and cross-boutique support experience
• Includes support through travel, special projects, or setup weeks
• Strong internal performance, including:
• Meeting or exceeding KPIs
• Clear alignment with company core values
• Demonstrated ability to manage tasks, timelines, and cross-functional communication
• Additional Required Qualifications (External)
• 2+ years of experience in project coordination, retail operations, or store execution
• Experience leading or managing multi-project timelines
• Familiarity with the physical setup of retail or commercial environments (e.g., FF&E, merchandising, logistics, or construction-related support)
• Experience with project management software like Microsoft Project, Asana, Smartsheet. 
• Comfortable navigating tech software like Microsoft Suite, Adobe. 

Luxe Brands is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.