Senior Analyst - Customer Interface (Strategic Projects) - Irvine, CA bei Hyundai Glovis America Inc.

 

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The Senior Analyst - Customer Interface (Strategic Projects) will ensure effective project execution by maintaining timelines, updating overviews, and producing regular status reports. This role includes coordinating meetings, managing documentation, and overseeing back‑office logistics, allowing leadership to concentrate on strategic priorities. Additionally, the Analyst will perform targeted market and tools research to support process improvements and enable data‑informed decision‑making across new business ventures and initiatives.

Responsibilities

Project Management & Administration
Assist in the maintenance and the update of project trackers and Gantt charts, ensuring timelines, milestones, and deliverables are current
Monitor task completion across cross‑functional teams; flag delays and coordinate follow‑up actions
Schedule and organize project status meetings: prepare agendas, distribute invitations, and circulate concise meeting minutes
Manage back‑office logistics—file/document filing, version control, and central archive upkeep for project history
Team & Tools Research
Investigate and evaluate project‑management platforms, collaboration tools, and productivity apps; prepare feature‑comparison matrices
Research best practices and emerging methodologies in PMO and project operations; summarize recommendations for process improvements
Maintain am archive of templates, guidelines, and “how‑to” reference materials for the strategic projects team
Management Reporting
Assist and support in the creation and distribution of routine project update reports (weekly/monthly), summarizing progress, risks, and next steps
Create and refresh executive/management reports with new information, key performance indicators and status updates/risks
Assist in building standardized slide decks and one‑pagers that communicate project health to senior leadership
Operational Support & Coordination
Serve as a point of contact for routine information requests from internal stakeholders to distribute to management
Collect and consolidate data inputs (from various project sources, when required) into standardized templates
Track action items and decisions from steering‑committee meetings; ensure timely completion and follow‑through
Cross‑Functional Liaison
Coordinate with Finance, Procurement, IT, Legal, and other teams to collect required documentation and clarify project requirements
Facilitate meeting and discussion logistics: room bookings, video‑conference setup, materials distribution, and post‑session notes
Assist in the update and progression of the centralized issues log; escalate critical blockers to project leads and track resolution
Market & Competitor Research
Conduct market research reviews and gather publicly available information on industry trends, potential partners, and competitive offerings, when required
Organize research findings into summary tables and simple slide summaries for strategic discussions
Update vendor and partnership tracking spreadsheets with key data points, when required for basis of various projects (contacts, proposal dates, status)
Ad‑Hoc Support & Continuous Improvement
Respond to urgent ad‑hoc data or document requests, delivering clear, timely outputs
Identify opportunities to streamline administrative processes and propose simple template or workflow enhancements
Assist in periodic process reviews, gathering feedback and updating standard operating procedures
Other duties as assigned
Compensation Range

$58,000- $63,000 Per Year (Subject to Compensation Study Upon Candidate Selection)  

Benefits of working at Hyundai GLOVIS America Inc.

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy