Billing Coordinator bei Potter Anderson & Corroon LLP

Potter Anderson & Corroon LLP, a major Delaware law firm with a diverse business practice, is seeking a Billing Coordinator to join our Finance Team.  The Billing Coordinator compiles, manages, and executes attorney billing; maintains contact with attorneys, staff, vendors, and clients; and observes confidentiality of client and firm matters.

This position reports to the Billing Manager.

DUTIES/RESPONSIBILITIES:

• Compile and process a high volume of attorney bills to clients on a monthly basis.
• Review and edit pre-bills in response to attorney and legal administrative assistant requests.
• Apply retainer/on-account funds as directed by attorney and as per Firm policy.
• Execute complex bills, such as multiple discounts by matter, split party billing, and preparation of electronic bills, in a timely matter.
• Submit invoices electronically and assist in resolving issues that might arise.
• Review and verify the accuracy of billing supporting documentation as required.
• Research and respond to inquiries regarding billing issues and problems.
• Identify and resolve billing inaccuracies.
• Create billing schedules and various other billing analyses as required.
• Effectively interact and communicate with attorneys, legal assistants, and clients.
• Respond to internal and external inquiries in a timely manner.
• Work cooperatively with collections staff and assist with accounts receivable issues to minimize credit balances.
• Observe confidentiality of client and firm matters.
• Assist with special projects as needed.
• Flexibility to work additional hours as needed.
• Perform other duties as assigned.

REQUIREMENTS:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• One year of professional experience in a billing, accounting, or administrative support role preferred; law firm or professional services experience a plus.
• Proficiency in MS Excel, Word, and Windows applications.
• Strong attention to detail, organization, and follow-through.
• Excellent communication skills—both written and verbal—with the ability to work effectively across teams.
• Demonstrates the ability to identify opportunities for improvement without being prompted and takes ownership of tasks through to completion.
• Approaches challenges with analytical thinking, creativity, and sound judgment; proactively seeks effective and sustainable solutions.