Supervisor: EMS Assistant Chief of Operations bei Pagosa Springs Medical Center
Pagosa Springs Medical Center · Pagosa Springs, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Pagosa Springs
Job Details
Description
Position Summary:
The EMS Assistant Chief of Operations works under the direction of the EMS Director and EMS Deputy Chief. The EMS Assistant Chief of Operations is responsible for:
- Day to day oversight and management of EMS operations, including fleet and equipment management programs and administrative duties as assigned;
- Direct operational oversight and observation in the provision of emergency medical care in the field;
- The identification of individual and system-wide training needs and the education and/or remediation required to improve the quality of clinical services;
- Working closely with EMS Director and Deputy Chief, Medical Director, Shift Lieutenants and field personnel to monitor daily departmental / system activity;
- Providing clinical support as needed to meet department volume and acuity;
- Ensuring department field providers are meeting established KPI’s, competencies, quality metrics and other established operational expectations; and
- Coordinating and overseeing department Field Training and Education Program.
The EMS Assistant Chief of Operations must provide strategic supportive leadership and strong collaborative management skills to support and ensure the success of the following programs:
- The efficient delivery of quality emergency and non-emergency medical services to the community;
- The continued development and implementation of a critical care program tailored to meet regional needs;
- The development and implementation of a community based mobile integrated healthcare/paramedicine outreach program that evolves with the unique requirements of the community;
- The seamless integration of the EMS department and its programs into the organization’s goal of delivering exceptional patient care and customer service in a fiscally responsible manner;
- The strategic growth of the department, capitalizing on the internal strengths of its members and programs; and
- Future initiatives to expand service capability, infrastructure, and viability.
This is an exempt, supervisory position with a work schedule of a minimum 40 hours per week, requiring weekends, holidays, and on-call hours.
Qualifications:
- Colorado Paramedic certification required; Colorado Critical Care Endorsement or RN preferred.
- National Registry Paramedic certification.
- Current AHA BLS, ACLS, and PALS certifications.
- ICS 100, 200, 300, 400, 700, and 800 (or ability to obtain within 12 months).
- Minimum of 5 years of progressive EMS experience, including supervisory or leadership roles.
- Excellent communication, leadership, and problem-solving skills.
- Valid driver’s license with an acceptable driving record.
Why Join PSMC?
Located in the beautiful mountain town of Pagosa Springs, PSMC offers the unique opportunity to serve a rural community while working in a mission-driven healthcare facility. As the only hospital and EMS service in Archuleta County, we value innovation, collaboration, and compassionate care. Join a forward-thinking EMS team that values collaboration, professional growth, and service excellence.
About Our Community
Pagosa Springs is not only a wonderful place to work, but also a wonderful place to live. Pagosans are warm and friendly people, proud of their community and proud of their medical center. The Pagosa Springs area boasts great public schools in addition to a variety of alternative education options. The region offers numerous recreational opportunities. Wolf Creek ski area is just 24 miles away and is surrounded by trails for snowshoeing, cross-country skiing, and snowmobiling. Hiking, biking, ATV riding, hunting, boating, fly-fishing, and kayaking opportunities abound in the warmer months. Pagosa Springs is home to the world’s deepest geothermal hot spring and is located one hour east of Durango, CO and a short drive north of the New Mexico state line.
Qualifications
- Base Compensation Range: $69,160.00 - $106,912.00 annual salary (exempt), based on years of relevant experience. "Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader.
- Benefits: Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution.
- Job Type: Full-time
- Anticipated End Date for Posting: November 22, 2025. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline.
- Anticipated Start Date: January 5, 2026
Pagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check.
Qualifications: At all times, the employee shall possess the following qualifications set forth below.
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Education/Training:
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Check ALL that Apply: |
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Minimum of Colorado Paramedic certification; Colorado Critical Care Endorsement or RN is desired but not required. |
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Experience: |
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Must have knowledge of EMS 911 operations, inter-facility transfers, EMS quality programs and familiarization of local area. |
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Special Skills, Licenses or Certifications: |
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Current certification as an EMT – P (Paramedic) or current licensure as a Registered Nurse in Colorado is required. |
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Current AHA BLS certification for healthcare providers required. |
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Current ACLS certification or attendance and successful completion at next available course (within 3 months). |
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Current PALS certification or attendance and successful completion at next available course (within 3 months). |
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Computer skills sufficient to utilize email, documents, spreadsheets and project management software. |
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Must have or obtain within 30 days of employment appropriate Colorado valid driver’s license with acceptable driving record. |
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ICS: 100, 200, 300, 400, 700 and 800 within 12 months of hire is required. |
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Language Skills: |
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Demonstrates ability to read, write, and clearly express one’s self in English 100% of the time. |
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Additional languages desired but not required. |
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Demonstrates ability to listen. |
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Demonstrates ability to express or exchange ideas by means of spoken work, to impart oral information to others or the public and to convey detailed spoken instructions to others accurately, loudly, or quickly. |
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Ability to effectively communicate both orally and in writing to internal and external stakeholders. |
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Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, governmental regulations, and organizational documents. |
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Ability to write reports, operational protocols, professional business correspondence, and procedural manuals. |
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Ability to effectively present information and respond to questions from internal and external stakeholders including organizational leadership, coworkers, vendors, and the general public. |
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Work Environment: |
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Work is performed in an office / outdoor setting with exposure to work stress, environmental stress and frequent interruptions; noise level is moderate to high; and frequent daily communications, on a daily basis, with patients, employees, vendors and/or the general public. |
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Cross-Training of Position: |
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PSMC cross-trains job positions. This job description must cross-train to be able to effectively perform the job position of: EMT: P. |
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Supervisory Responsibilities: |
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This position IS responsible for supervising other personnel, including involvement in on-boarding, off-boarding, termination, coaching/discipline and annual performance reviews. |
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Job Hazards: |
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Liability due to current public consciousness. |
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Exposure to blood, bodily fluids and communicable disease. |
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Potential equipment and device product hazards. |
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Potential verbal or physical abuse. |
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Physical strain due to lifting, moving and positioning patients and/or equipment. |
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Exposure to radiation, chemicals and other hazardous materials. |
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Exposure to inclement weather. |
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Exposure to traffic and other roadway hazards. |
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Physical Demands: |
Check ALL that Apply: |
Description |
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Alternate Sit/Stand or Walk at Will – Able to alternate between sitting and standing as needed. |
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Climbing Ramps/Stairs – Able to ascend or descend ramps and/or stairs using feet and legs. Hands and arms may be used for balance, i.e., holding the rail. |
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Far Visual Acuity – Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well. |
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Fine manipulation – Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation. |
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Foot/leg controls – Using one or both feet or legs to move controls on machinery or equipment. Controls include but are not limited to pedals, buttons, levers, and cranks. |
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Gross manipulation – Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingers are involved only to the extent that they are an extension of the hand. |
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Hearing requirements – Able to hear, understand, and distinguish speech and/or other sounds, i.e., machinery alarms, medical codes/alarms, one on one or in a group or conference. |
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Keyboarding – Entering text or data into a computer or other machine with a keyboard. |
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Kneeling – Bending at the knees to come to rest on knee(s). |
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Lifting – Raising or lowering an object from one level to another (includes upward pulling). |
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Carrying – Transporting an object, usually by holding it in the hands or arms, but may occur on the shoulder. |
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Near Visual Acuity – Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print, including the use of computers. |
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Peripheral vision – Observing an area that can be seen up and down or right to left while eyes are fixed on a given point. |
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Pushing – exerting force upon an object so that the object moves away from the force. |
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Pulling – exerting force upon an object so that the object moves toward the force. |
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Reaching at/below shoulder level – Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. |
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Reaching overhead – Extending hands and arms in a 150-180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. |
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Standing/walking – Standing is to remain on one’s feet in an upright position at a workstation without moving about. Walking is to move about on foot. |
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Stooping – Bending the body downward and forward by bending the spine at the waist – requiring full use of the lower extremities and back muscles. |
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Type of Work |
Select (1) |
Seldom |
Occasionally |
Frequently |
Constantly |
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Sedentary |
Up to 10 pounds |
Up to 10 pounds |
Negligible weight |
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