Assistant Facility Manager Southridge bei HIGHLANDS RANCH COMMUNITY ASSOC

Description

JOB TITLE:       Assistant Facility Manager                                                                                                               FLSA Status:  Exempt

General Statement of Duties: Performs a variety of administrative and operational duties associated with the operation and management of recreation facilities.

Supervision Received:    Works under the direction of the Facility Manager.

Supervision Exercised:   Exercises supervision over all facility staff including guest services, membership, registration, janitorial and aquatic and programming staff on-site.

JOB DESCRIPTION

Examples of Duties:  

The following examples of duties are intended to be illustrative only and are not intended to be all inclusive.

• Assists with the supervision and administrative control for the efficient operation of the facility.  Determines and continually evaluates appropriate member services, including vending, registration and membership, cardiovascular and weight equipment, gymnasium, and other services to enhance member satisfaction.  Evaluates and responds to customer suggestions for improved and/or additional services.
• Responsible for the overall safety and security of all staff, members, guests and facilities.
• Performs set-ups/takedowns for facility reservations, gym usage, programs and special events.
• Assists the Facility Manager with annual budget preparation, revenue generation, expense control, and accounts payable preparation as assigned.
• Provides, supports, trains staff in delivering excellent customer service to members.
• Works to ensure compliance with the policies, rules and regulations, and governing documents of the HRCA associated with the recreation function and governing regulation agencies, i.e. Colorado Department of Health, for aquatic environments.
• Assists in determining priorities and allocating resources to meet the objectives of the HRCA regarding the efficient operation of recreation facilities.  Manages assigned budget line items.
• Performs the following duties: interviews and selects employees, composes and administers performance appraisals, schedules employees to provide maximum level of service, composes and administers disciplinary actions, develops, implements and monitors on-going staff training, supervises and manages fitness area and machines, supervises and manages janitorial staff.
• Supervises work projects and assignments directly and through support staff.
• Coordinates use and scheduling of the facility for optimum use of programming space. 
• Performs general management duties when assigned as the Supervisor on Duty (SOD).
• Troubleshoots facility and landscaping for appearance and working conditions and makes the appropriate changes.
• Provides management reports on facility usage and trends as required and necessary.
• Participates in the mission of the organization of “Enhancing property values and creating quality of life through recreation, community events, and leadership.”
• Performs related duties as assigned and required.

Physical and Environmental Standards:  

Most work is performed indoors in a busy office where noise and interruptions prevail.  Work will also be performed outdoors in different types of conditions including, but not limited to, heat, wind, cold, rain and snow.  Must be able to frequently sit, walk, stand, climb, bend, kneel, stoop, reach and lift, push or pull.  Must be able to stand/ walk/ rove for extended periods of time, up to 8 hours per shift.  Manual dexterity is needed to type, write, use a calculator, and answer the phone. The ability to talk and hear via the telephone and through face to face communication is needed.  Vision requirements include near and far acuity. Upper body strength is a requisite to lift/ remove a maximum of 50 pounds unassisted and 100 pounds with assistance.

Qualifications

QUALIFICATIONS

Required Knowledge, Skills & Abilities:  

Requires hands on direct supervisory experience managing a number of employees.  Must be able to understand or quickly comprehend recreation management and facility operations.  Must be experienced in administering disciplinary action.  Must be computer literate.  Must have excellent customer service skills and the ability to deal with difficult people.  Ability to establish and maintain effective working relationships with co-workers.   Ability to collect, analyze and present data in report forms.  Ability to effectively communicate, verbally and in writing, with staff and members.  Must be able to bend, stoop, kneel, reach, twist and lift.  Ability to safely lift a minimum of 50 pounds unassisted, on a daily basis.  Must possess or be able to obtain and maintain an Ellis & Associates Lifeguard License within 30 days.  Must have the ability to work a variety of shifts, including early mornings, late evenings and weekends, to accommodate the hours of the facility. 

Must pass a pre-employment background check and drug screening.

Benefits:

Benefits for full time employees include Health Insurance, Telehealth, Life insurance, EAP (Employee Assistance Program), STD/LTD, Flex Plans, 401k plus company match, PTO options, Tuition Reimbursement, Employee Discounts (30%) for Programs and Events, Referral Program and Recreation Center usage.

Education:  

Bachelors degree in a related field from an accredited four-year college or university is desired.

Experience:

A minimum of one (1) to three (3) years of management experience in a position responsible for directly supervising a number of employees in a customer service-oriented business.

Application Submittal Deadline:11-11-2025

EOE