Are you ready to take your career to new heights with a company that truly values your potential?
Imagine working in an environment where your growth is a priority. At Oxford Plumbing & Heating, we don't just offer jobs; we offer a pathway to success, fulfillment, and extraordinary opportunities. Your dedication and hard work are not just noticed, but celebrated and rewarded, giving you the recognition you deserve.
Are you looking for cross training in other trades? We provide it!
Great pay that rewards you for your success? We have that too!
Top tier benefits for you and your family at an affordable cost? You got it!
Want to pick your shift? We can provide that! ( Shift differential pay available for shifts including the weekends)
Apply today!
We don't just offer jobs—we build careers. Here’s why you’ll love being part of our team:
Industry-Leading Compensation: We believe in rewarding excellence. Our technicians can earn six-figures!
Fully Stocked Warehouse: We ensure you have the tools and support you need to excel.
Fully Stocked Truck: Drive in style with a clean, fully stocked truck that’s ready for any job.
Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.
Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day.
401(k) Plan with Company Match: Secure your future with our competitive 401(k) plan, including a generous company match.
Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.
Tool and Boot Allowance
Training and Development Opportunities: We’re committed to your professional growth with training at our new training facility!
Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you’re on track and rewarded for your hard work.
Join Oxford Plumbing & Heating and be part of a team that values your expertise, supports your growth, and provides a rewarding, fulfilling career.
In this role, you'll be responsible for:
Providing clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.
Effectively diagnose and repair malfunctioning a/c systems, gas furnaces, gas boilers, as well as other HVAC equipment and recommending appropriate solutions and discussing options with customers.
Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
Demonstrating continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices.
Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.
Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.
Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.
Additional Duties as Assigned
Required Skills and Abilities:
Prior heating and/or cooling experience in a residential capacity preferred
Service Titan experience preferred
Experience upselling additional services as well as selling replacement options when applicable.
Ability to prioritize tasks and communicate with customers.
Demonstrated excellent communication conflict resolution and interpersonal skills.
Demonstrated ability to work as an effective team member and pitch in as needed.
Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required.
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