Clerk III - UI Health Care Holiday Road Urgent Care Evenings 60% bei University of Iowa Health Care

%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EThe University of Iowa Health Care - Holiday Road Urgent Care is seeking a 60%3Cstrong%3E% Clerk III (24 hours) %3C/strong%3Eto provide %3Cu%3Eevening %3C/u%3Efront desk reception duties for checking in and checking out patients, as well as scheduling clinic appointments. This is a high-volume public contact position, requiring use of multi-tasking skills and the ability to answer multi-line phones on a consistent basis to assist external and internal customers.%26nbsp;%26nbsp;%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EPosition Responsibilities:%3C/strong%3E%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-list:l1 level1 lfo1;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EGathers demographic data information and enters into the hospital EPIC system.%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-list:l1 level1 lfo1;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EGathers the referring entity, primary care provider(s), and other healthcare providers’ information and enters into the hospital EPIC system.%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-list:l1 level1 lfo1;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EPerforms proper name search procedures as outlined in Policy and Procedures Manual.%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-list:l1 level1 lfo1;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EAlternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk.%26nbsp; Assumes duties of schedulers and/or receptionists during their absences.%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-list:l1 level1 lfo1;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EMaintains effective communication with appropriate divisions.%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-list:l1 level1 lfo1;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EPerforms miscellaneous clerical duties as assigned.%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Ci%3EUniversity of Iowa Health Care %3C/i%3E—recognized as one of the best hospitals in the United States—is Iowa%27s only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EWE CARE Core Values:%26nbsp;%3C/strong%3E%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EWelcoming%3C/strong%3E%26nbsp;- We strive for an environment where everyone has a voice that is heard, that promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education.%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EExcellence%3C/strong%3E%26nbsp;- We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research.%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3ECollaboration%3C/strong%3E%26nbsp;- We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work.%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EAccountability%3C/strong%3E%26nbsp;- We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3ERespect%26nbsp;%3C/strong%3E-%26nbsp;%3Cspan style=%22line-height:13.8px;%22%3EWe create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EEmpowerment%26nbsp;%3C/strong%3E-%26nbsp;%3Cspan style=%22line-height:13.8px;%22%3EWe commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EPercent of Time: %3C/strong%3E60% (24 hours per week)%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-margin-top-alt:auto;%22%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://hr.uiowa.edu/pay/pay-plans/iowa-board-regents-pay-plans#heading41821%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EPay Grade:%3C/strong%3E%26nbsp;08%3C/span%3E%3C/a%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E %26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3ESchedule:%3C/strong%3E%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E Monday - Friday, 4:15pm - 9:00pm, no weekends%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3ELocation: %3C/strong%3ECoralville, IA (and surrounding clinics based on clinical need/hours)%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22font-family:Arial;line-height:normal;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EBenefits Highlights:%3C/strong%3E%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-list:l0 level1 lfo3;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3ERegular position located in Coralville, Iowa (and surrounding clinics based on clinical need/hours)%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-list:l0 level1 lfo3;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EFringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:8.25pt;mso-list:l0 level1 lfo3;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EFor more information about Why Iowa?%26nbsp;click%26nbsp;%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://worklife.uiowa.edu/%22%3E%3Cspan style=%22background-color:white;color:blue;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3Ehere%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:%27Times New Roman%27,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E

Minimum Eligibility Requirements:

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Special Qualifications:

• Public Contact/Customer Service experience.
• Driver's License and ability to meet UI Fleet Safety Standards
• Availability to provide support to other clinical locations based on clinical need/hours

Desired Requirements:

• Medical Terminology
• Experience with EPIC
• Customer service experience in a healthcare setting
•  Demonstrated excellent written/verbal communication.

Application Process: In order to be considered, applicants must upload resume and plain text cover letter that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days.

 

Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact [email protected]. 

 

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. 

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