- Professional
- Optionales Büro in Springfield
Job Description:
Job Title: Continuous Quality Improvement (CQI) Business Partner
Location: Springfield, Missouri
Department: Continuous Quality Improvement
Employment Type: Full-time
Job Summary:
Join our compassionate and collaborative team as a Continuous Quality Improvement (CQI) Business Partner, where you'll play a critical role in enhancing the quality of services provided to the individuals we serve. In this position, you’ll have the opportunity to influence operational change, work with regional leadership, and ensure data-driven performance improvements. If you're passionate about making a meaningful difference in lives through quality care, possess strong analytical skills, and thrive in dynamic environments, this role is for you. Your expertise will help bridge gaps within our programs, paving the way for innovative solutions and improved outcomes.
As a CQI Business Partner, you will collaborate with leadership and functional teams, ensuring the implementation of best practices, and fostering a culture of quality improvement. You'll have the chance to lead initiatives that enhance service efficacy and compliance, actively participating in shaping the future of care within our organization. This position will support Brightli Medical Group.
This position offers…
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
• Act as primary point of contact from regional leadership to Continuous Quality Improvement (CQI) functional teams.
• Collaborate with other CQI functional teams to monitor key quality indicators including accurate, timely and compliant documentation of services delivered to persons served.
• Define and track measurable quality outcomes based on evidence-based best practices and develop process improvement plans when outcomes do not meet agency standards.
• Lead process improvement initiatives through completion of project charters, discovery, process redesign, and implementation of identified changes.
• Create and implement a quality improvement system in conjunction with CQI and operational leadership; identifying meaningful measures that indicate improved functioning and quality of life for persons served.
• Monitor program performance against established measures based on data interpretation and provide timely feedback with recommendations to operational leadership.
• Communicate quarterly with all program leadership regarding trends identified with outcomes/satisfaction of clients/employees/stakeholders, developing a plan to positively impact program performance.
• Collaborate with the CQI Risk Management team to track and analyze incidents; communicating trends and recommendations to operational leadership quarterly.
• Facilitate a minimum of quarterly Quality Improvement Meetings in conjunction with local leadership and CQI functional teams.
• Assist leadership in adhering to corrective action plans identified through Continuous Quality Improvement, Corporate Compliance, or Operational review.
• Provide direct support in preparing for audits, site reviews, accreditation, and certifications as needed.
• Assess and survey service delivery sites to ensure compliance with PFH quality standards and engage in process improvement evaluations as necessary.
• Recommend policy and procedure changes to the Sr EVP of RM/CQI based on observations.
Education, Experience, and/or Credential Qualifications:
• At least 2 years of experience in healthcare Compliance, HIM, Quality Management, Risk, Clinical/Counseling, or related healthcare professions.
• Bachelor’s degree required with knowledge/courses in computer applications and business practices.
• Master's Degree in a related field preferred (Healthcare Administration, Quality and Safety, Business, Counseling/Social Work, etc.).
• Certification or experience in quality and project management tools and methods, including Lean Six Sigma and Project Management. Knowledge of CARF standards preferred.
Additional Qualifications:
• Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint check.
• Current driver’s license, acceptable driving record, and current auto insurance.
Physical Requirements:
• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, including moving objects. Repetitive movements of hands, fingers, and arms for typing during the work shift.
• Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Keywords: Continuous Quality Improvement, CQI, Quality Management, Healthcare Compliance, Risk Management, Project Management, Quality Improvement, Healthcare Administration, Data Analysis, Service Delivery.
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Brightli is a Smoke and Tobacco Free Workplace.
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