Systems Programmer 2 (Infrastructure Services Specialist (PCN 026418)) bei State of Alaska, AK

About the Department

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

What You Will Be Doing

This isn’t just another IT role—it’s the technical keystone of Alaska’s digital infrastructure. This Systems Programmer 2 is mission-critical position and solely responsible for designing, supporting, and securing foundational IT services that keep every executive branch agency up and running. From secure citizen logins to data exchange between state departments, your work ensures vital systems are always available, secure, and compliant.

Core Responsibilities

• Maintain & Support Critical Services: Oversee and troubleshoot authentication systems used by employees and citizens—including access to key resources like myAlaska.
• Enterprise File Transfer Infrastructure: Ensure secure and compliant digital data sharing across departments and agencies statewide.
• DNS & Time Services Management: Keep the state’s digital backbone synchronized and available with high-reliability Domain Name Services and Network Time Protocol systems.
• Software System Deployment: Install, configure, and maintain essential server software (e.g., Windows Server, Solaris, Java VM) supporting daily government operations.
• Identity & Access Management: Synchronize identity data from HR systems (IRIS) into LDAP and Active Directory, enforcing account lifecycle governance.
• Infrastructure Design: Architect and evolve systems—physical, virtual, and cloud—to meet new enterprise needs, ensuring scalability and resiliency.
• Customer Support & Education: Work directly with internal customers to troubleshoot issues, train users, and design service extensions tailored to operational needs.
• On-Call Incident Response: Provide after-hours support for critical failures, diagnose issues, and coordinate resolutions quickly to avoid service disruption.
• Security & Compliance: Collaborate on security planning, implement firewall rules, and ensure systems meet strict compliance standards to protect sensitive state data.

Our Organization, Mission, and Culture

Our Mission: Simplify processes, boost efficiency, and product Alaskans’ data by working together and using innovative solutions to deliver secure and improved government services. 

• Our Values:

• Respect – We honor dignity, perspectives, and contributions of every individual. We foster a culture of inclusivity and active listening. 
• Integrity – We uphold the highest standards of honesty and ethical behavior. We do the right thing even when no one is watching. 
• Service – We believe in technology as a fundamental tool to create impact through expertise and dedication. We seek ways to add value, support, and uplift those around us. 
• Excellence – We push beyond good – we strive for great. We embrace challenges as opportunities for growth.

This role contributes with every login, every secure transaction, and every digital access point in Alaska’s executive agencies that depends on this role. Your work ensures uninterrupted services across public safety, healthcare, transportation, and beyond—directly impacting citizens' lives.

 

The Benefits of Joining Our Team

Work with a team of passionate and talented professionals who take on the variance that come each day and values innovation, collaboration, and excellence.

Opportunities for professional development and career advancement is available. The State of Alaska offers a diverse training platform in many areas in support of your career goals, and a team dedicated to developing training to help you meet your career goals.

The State of Alaska offers a competitive salary a solid benefit package that includes retirement plans (with employer contributions), health insurance for medical/dental/vision (with employer contributions), and group-based insurance benefits such as term life, short/long-term disability, pet insurance, and much more. Click on the Benefits tab of this posting to learn more.

 We offer flexibility and value work/ life balance:

• A hybrid telework schedule will an option once initial training is complete and conditions are met.
• We offer a flex time arrangement, which allows you to earn additional leave time during heavy workload times.
• We’ll work with you on schedule adjustments for special situations.

 

The Working Environment You Can Expect 

OIT has office space available in Anchorage and Juneau and the position will be based at either 333 Willoughby Ave, 5th floor in Juneau, or 619 E Ship Creek Ave in Anchorage, when not working from home. Both locations are short driving or walking distance to restaurants, coffee shops and recreational areas. 

The daily work environment, when in office, is a computer/technology office environment. 

 

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Software Engineering: Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics.
• Identity Management: Knowledge of methods and controls to validate the identity of individuals to verify access approval and level, and monitor activity to ensure that only authorized access is taking place. 

Position Duties

Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Any combination of education and/or experience that provides the applicant with competencies in:

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
• Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues. 

Equivalent to those typically gained by:
Training in computer science, information technology, system administration, or a similar field and professional experience in database, network, or system administration.
 
Special Note: 
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
  
 “Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.
 
“Training” means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
 
“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

Minimum Qualifications

Please read the below information carefully. This applies to your application submission.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

Please be sure to check our residency definition to determine if you qualify.

At time of interview, please be prepared to provide:

• Three (3) professional references and current contact numbers, including two (2) current or former supervisors; 
• Copies of your two (2) most recent employment performance evaluations if available; please substitute with letters of recommendation if evaluations are not available.
• A copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts) to verify that you meet the minimum qualifications. if not provided, transcripts will be required prior to appointment.

APSIN

Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

CLASSIFICATION STUDY

This position is currently undergoing review as a part of a jobclass study and therefore both the title and the pay range assigned may be subject to change upon the completion of the study.

EDUCATION
 If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
 Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE
 If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

APPLICATION NOTICE
 You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

 

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to [email protected].
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword 

Other Qualifications

Steven Becke

Systems Programmer 4 

Phone: (907) 269-5721 

 [email protected] 

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