Education Coordinator bei Callaway Resort & Gardens

Job Duties and Responsibilities:

• Provide administrative support through the answering of and returning of phone calls and emails to resolve inquiries made by both external affiliates and other departments within Callaway Resort & Gardens
• Serve as primary point of contact for various representatives, including, but not limited to school group affiliates
• Generate daily activity schedules for visiting groups
• Be onsite and present in-person to guide scheduled groups through scheduled experiences
• Communicate with internal departmental to ensure scheduling of activities aligns with departmental operations and programming schedules
• Coordinate with Accounting Department to ensure timely completion of financial transactions to and from external affiliates
• Communicate with Marketing Team to ensure education programming, workshops, events, and any other activities are appropriately and correctly advertised on company webpages and social media
• Keep accurate and up-to-date records in all software programming utilized by Callaway Resort & Gardens
• Work with Discovery Center Manager to develop and aid in the implementation of new workshop opportunities, guest engagement activities, and other education experiences
• Communicate and coordinate with Manager to arrange participation in community outreach opportunities
• Attend all required program staff meetings and trainings
• Wear issued uniform and adhere to dress code
• Communicate effectively, warmly, honestly, and respectfully with all hosts and guests
• All other duties as specified during staff training and onboarding

Management reserves the right to change and/or add to these duties at any time.

Qualifications:

• Must be 16 years of age or older and have a valid driver's license.
• Must be able to work a flexible schedule to include weekends and holidays.
• Ability to work effectively with children and adults, as well as people of all ages and abilities.
• Completion of a background check & valid driver’s license.
• Ability to stand for long periods of time, and work outside in extreme weather conditions such as, but not limited to, heat, cold, rain, wind.
• Able to lift at least 25 lbs.
• A passion for cleaning and customer service.

Skills:

• Able to project Callaway’s wholesome image by being genuinely friendly and caring and by taking pride in their work.
• Must put SAFETY first while ensuring guest receives a memorable experience.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must be willing to constantly improve.
• Must have professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating, helping co-workers, and working across various departments.
• Must adapt to changes easily.
• Must enjoy a fast-paced, dynamic environment.
• Must show appreciation to others.
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
• Self-supervised and disciplined to prioritize and complete workload on a timely basis.
• Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations.
• Exhibits objectivity and openness to other’s views; gives and welcomes feedback; puts success of teams above own interests; inspires trust of others.