Holiday Sales Associate presso Travelpro Products, Inc.

Description

Holiday Sales Associate (Seasonal) – Charlotte Premium Outlets

Travelpro Luggage Outlet - 5506 New Fashion Way Suite 312, Charlotte, NC 28278

Pay Rate: $12/hr. - $14/hr. based on experience

Who We Are

Over thirty years ago, a professional pilot created the first upright rolling luggage for himself and his fellow crew members. This was the original Rollaboard® - the premier product of Travelpro® Luggage. With his invention, the travel industry was transformed forever. At Travelpro®, innovation continues to be a driving force behind every product we develop, and we will always explore ways to enhance the travel experience.

What We Value

•INNOVATION IS THE HEART OF WHAT WE DO. Travelpro® luggage is carried by crews from over 90 airlines worldwide. We invest in learning what travel pros want and need, and then we build it. The practical features and professional grade durability standards used in our FlightCrew™ Professional Collection are adapted for civilian use, resulting in ultra-durable, lightweight luggage.

•WE DESIGN WITH INSPIRATION AND BUILD WITH INTEGRITY. Standing behind every piece of Travelpro® luggage is our foundational belief in quality and craftsmanship that goes above and beyond industry standards. We stay attuned to the evolving demands of travelers, working to predict needs and answer them before you ask.

•PRIDE IN EXCEEDING EXPECTATIONS. Employing these principles of durability, mobility, practical innovation, intelligent design, and built-in conveniences, we create luggage that goes the distance – for business or pleasure – by air, land, and sea. The result is luggage you can depend on and products that ease the trip, wherever in the world you roam.

•DIVERSITY & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

What You'll Do 

As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. 

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the travel, fashion, and lifestyle markets. 

The Travelpro retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand. 

Key Responsibilities

Teamwork 

• Demonstrate organizational core values. 
• Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. 
• Take pride in work and strive for excellence. 
• Take responsibility for performance. 
• Uphold the communication standards set by “The Flight Plan Functionality” program. 

Communication and Relationship Building

• Exercise strong verbal and written skills. 
• Utilize active listening skills in order to seek understanding of others. 
• Able to adjust communication to the intended audience. 
• Demonstrate continuous dedication to ethical conduct in completion of job duties. 
• Collaborate effectively with others. 
• Openness to feedback from supervisors, peers and team. 
• Ability to remain calm and deescalate situations. 

Compliance

• Manage personal timecards to ensure payroll accuracy. 
• Complete all assigned tasks and meet deadlines. 
• Adhere to all company policies and procedures. 

Visual Merchandising/Client Experience

• Ensure the store follows the visual guidelines and directives, inclusive of cleanliness standards. 
• Ensure a consistent superior client experience. 

Qualifications

• Understand the Travelpro brand and have true passion for the lifestyle, clients, and product assortment. 
• Value a collaborative environment and have an openness to feedback. 
• The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. 
• Have strong sales and client experience, preferably in the travel retail market. 
• Can demonstrate proven success in meeting sales goals and achieving KPI’s. 
• Flexible availability to work nights, weekends, mornings, and holidays as needed. 
• Have a strong sense of integrity and an ability to lead by example. 

This job description is not an exhaustive list of all functions that may be required, and this description may be subject to change. Nothing in this description restricts Travelpro’s right to assign or reassign duties and responsibilities to this position at any time. Employees or applicants who believe they need a reasonable or religious accommodation should request one from management.

About Travelpro

At the heart of Travelpro® is a man who knew more about travel than most. As a commercial airline pilot, Bob Plath crisscrossed the globe a thousand times, always with suitcase in tow. He saw what happened to luggage over time and the toll in took on the traveler hauling it. Bob thought there had to be a better way. Dedication is at the heart of our success. At Travelpro®, we believe that a company is only as good as its people, and when associates are treated as the greatest asset, the worth of the company is magnified. We demonstrate this by fostering individual achievement, recognizing contributions, and rewarding excellence. With customers as our focus and people as our priority, even the sky is no limit.

Travelpro is drug-free workplace, and an equal opportunity employer committed to diversifying its workforce. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.