Senior Service Coordinator bei Veolia UK

Senior Transport Service Coordinator

Salary: up tp £38,000 per annum with an annual performance bonus (17.5%) plus Veolia benefits and pension

Hours: Monday to Friday, 40 hours per week 8:30am - 5pm 

Location: Veolia, Chittening Road, Avonmouth, Bristol, BS11 0YB

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What you'll be doing;

As the UK leader in resource management, Veolia provides comprehensive waste, water and energy management services to a wide range of industries. In this role you’ll contribute to the safe disposal of waste, maximising the potential for recycling and recovery, with a strong focus on exceptional customer service and expertise.

This position plays a pivotal role in the delivery of services to our customers. You will work as part of a team, effectively managing daily workloads and logistics for front-line staff and liaising directly with customers, to ensure a first-class service delivery. You will develop your own skill set and work towards gaining the relevant experience to allow you to move into an operation manager role.

Key elements of the role include:-  

• Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes

• Work closely with the team of coordinators, advise, support and develop

•  them in confidence knowledge skills and qualifications

• Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers 

• Completing debriefs with front-line staff and reporting necessary actions or updates as required

• Face-to-face engagement with drivers, supporting them to address any issues on the route

• Reporting of all safety concerns or container damage and encouraging ‘stop the job’ if it is deemed unsafe to continue

• Ensuring Veolia legal compliance on-site (WTD, O’licence and transport compliance)

What we're looking for; 

Essential:

• You will be keen to learn and develop your own skill set, work be CPC qualified or willing to work towards that qualification. 

• Previous experience operating within a similar industry, waste/transport/logistics

• Good communication skills, including communicating with people of all levels, including drivers, frontline employees and customers

• Ability to organise a busy workload and operate at a fast pace. 

• UK Driving licence

Desirable:

• Level 3 Leadership & Management or equivalent work experience

• IOSH Managing Safely

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.