Indirect Funding Specialist bei WEBSTER FIRST FEDERAL CREDIT UNION

Description

The Loan Servicing-Indirect Funding Specialist is primarily responsible for the daily booking, funding, and dealer interactions of indirect loans. In a secondary capacity this role includes the day-to-day tasks associated with departmental operations and support of the Consumer Lending Department.

Primary Duties and Responsibilities:

• Receive and program indirect loan packages.
• Perform a detailed quality review of indirect loan documents.
• Interact with and build relationships with indirect dealers and vendor partners.
• Assist in dealer management.
• Perform indirect loan funding transactions and accounting.
• Initialize ACH transactions to dealers.
• Interact with accounting department.

Secondary Duties and Responsibilities:

• Demonstrate exceptional “customer service” to our members and internal customers.
• Assist members with routine account-related questions and concerns.
• Perform various duties related to vehicles titles:
  • Process paperwork to produce vehicle titles on new loans.
  • Manage Vin-TEK system to track titles.
  • Process the release of vehicle titles to members at payoff.
  • Send letters of guarantee to insurance companies.
  • Complete UCC-1
  • Complete lien release affidavit

•  Performs tasks related to CPI (force-placed insurance) including insurance add-ons, refunds, recalculating payments, working reports, and notifying members.
• Track and maintain credit reports used in cross-selling.
• Process Skip-A-Pay requests.
• Prepare paperwork/files on delinquent loans and forward to the Collections department.
• Identify paid loans for the month and process a Minnesota Life Insurance report for accounting to process and issue rebates, process payments of insurance and debt cancelation, process claims.
• Quote payoff amounts to members, dealers on trade-ins, and insurance companies on losses.
• Process loan payoffs and pull files to release titles.
• Perform duties relative to the department such as:
• Scanning documents
• Sort and process incoming mail
• Filing

• Train and educate new staff upon request.
• Follow all credit union policies and procedures.
• Other duties as assigned.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Qualifications:

• Ability to read, analyze, and interpret written and oral instruction. 
• Ability to present information and respond to questions from members of management, automobile dealers and credit union members.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Education/Training Experience:

High school diploma or GED with one year of credit union/banking, loan origination and loan underwriting experience. Associate degree or higher preferred.  Prior service and sales experience is valued. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand. The employee is occasionally required to sit and walk. The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.    

Qualifications