Senior Business Manager - SongLife bei Accenture

The Work:

The Senior Business Manager serves as a strategic operations lead across multiple brands and internal teams. You’ll oversee project economics, guide business analysts, and ensure that operational workflows, staffing, and reporting processes support profitability and client success. You will collaborate with leadership to forecast revenue, optimize resourcing, and implement business processes that scale across ConcentricLife’s fast-growing healthcare and wellness practice.

Key Responsibilities

Business & Financial Management:

• Partner with account and delivery leads to forecast, track, and manage project budgets, margins, and utilization.

• Conduct monthly financial reviews, margin reconciliations, and variance analyses.

• Oversee timely and accurate time entry, billing, and cost tracking in Workfront and Wordbook.

• Develop reporting dashboards and insights to support business decisions.

• Ensure all project economics align with client contracts, scopes, and profitability goals.

Team Leadership & Development:

• Manage and mentor Junior Business Analysts and Coordinators, providing coaching and performance feedback.

• Foster a collaborative, accountable culture focused on continuous learning and operational excellence.

• Support onboarding and training on business systems (Workfront, Wordbook, Excel, PowerBI).

Operational Excellence & Process Improvement:

• Partner with operations leadership to streamline workflows, reporting, and cross-team communication.

• Identify bottlenecks or inefficiencies in resource planning, forecasting, or financial reporting.

• Contribute to process documentation, standard operating procedures (SOPs), and audit readiness.

• Drive adoption of new tools and automation that enhance visibility and reduce manual workload.

Project Oversight & Governance:

• Oversee financial and operational health across multiple brands or portfolios.

• Serve as escalation point for budget or process challenges, ensuring timely resolution.

• Ensure proper documentation of assumptions, risks, and scope adjustments in Workfront.

• Partner with Account Management to provide financial insights and recommendations during client discussions.

Reporting & Insights:

• Lead preparation of monthly and quarterly business performance reports.

• Track key metrics such as utilization, capacity, margin, and delivery efficiency.

• Use Excel and agency tools to analyze operational trends and forecast needs.

• Present insights to leadership, identifying risks and opportunities to improve profitability.

Basic Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or related field (MBA a plus).

• 5+ years of experience in business management, operations, or financial analysis (agency or consulting background preferred).

• 5+ years strong proficiency in Workfront, Wordbook, and Excel (advanced formulas, pivot tables, and data modeling).

• 5+ years working with project economics, forecasting, and resource management.

• 3+ years Experience mentoring junior team members and managing operational processes at scale and collaborating with stakeholders

• 5+ years handling complex data sets and translate them into actionable recommendations.

• Familiarity with creative agency financial management is strongly preferred

Preferred Qualifications

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location                                    Annual Salary Range

California                                           $63,800 to $154,800

Cleveland                                            $59,100 to $123,800

Colorado                                            $63,800 to $133,700

District of Columbia                         $68,000 to $142,400

Illinois                                                 $59,100 to $133,700

Maryland                                           $63,800 to $133,700

Massachusetts                                  $63,800 to $142,400

Minnesota                                         $63,800 to $133,700

New York/New Jersey                    $59,100 to $154,800

Washington                                      $68,000 to $142,400

About Accenture

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