Youth Diversion Team Case Manager bei Town of East Hartford, CT

About the Department

If you're passionate about youth development, community engagement, and making a meaningful impact, we encourage you to apply!

The East Hartford Department of Health & Human Services is committed to promoting the well-being, self-sufficiency, and quality of life for all East Hartford residents. Our Crisis Intervention Division supports youth and families through proactive, community-based services.
We are seeking a compassionate and motivated Part-Time YDT Case Manager to join our Youth Diversion Team. This grant-funded role focuses on supporting youth involved in diversion programming by providing case management, mentorship, and behavioral support.

Department: East Hartford Department of Health & Human Services
Division: Crisis Intervention – Youth Diversion Team (YDT)
Hours: 15–20 hours/week (Grant-funded, flexible schedule)
Funding Source: Connecticut Youth Services Association (CYSA)

Equal Employment Opportunity (EEO) Statement:

The Town of East Hartford proudly stands as an equal opportunity employer, dedicated to fostering a work environment free from discrimination. We firmly uphold the principles of equality, ensuring that all individuals are treated fairly without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. Our commitment to inclusivity and diversity is unwavering, and we enthusiastically encourage applicants from all walks of life to join our team.

Position Duties

• Attend weekly (as identified) Youth Diversion Team (YDT) panel hearings.
• Conduct weekly, biweekly, or monthly check-ins with assigned YDT youth.
• Attend Planning & Placement Team (PPT)or other school-based meetings as designated.
• Provide support, guidance, and feedback to youth participants.
• Attend summer camp daily and provide behavioral support to youth, counselors, and supervisors.
• Complete all required documentation and data entry in accordance with Crisis Intervention program standards.
• Participate in mandatory supervision meetings and monthly staff meetings.
• Attend trainings and conferences as designated by the CID program supervisor.
  • Provide case management and regular check-ins for youth referred to the YDT program.
  • Ensure youth complete their assigned dispositions and connect them to appropriate services.
  • Offer mentorship and guidance to youth participants.
  • Deliver daily behavioral support during the East Hartford Parks & Recreation summer camp.
  • Collaborate with schools, Youth & Social Services, Police Social Work, Youth Outreach, and Parks & Rec to support youth success.
  • Participate in community outreach and education events, occasionally during evenings or weekends.

Minimum Qualifications

• Excellent time management, flexibility in scheduling, and ability to multi-task effectively.
• Experience working with youth with mental health and co-occurring disorders, and their families or support systems.
• Strong understanding of the juvenile justice system and recovery-based approaches.
• Ability to work independently and as a collaborative team player with town departments, schools, and juvenile court.
• Demonstrated cultural competency and cultural humility, especially in diverse communities.
• Awareness and sensitivity to diversity, equity, and inclusion in client and staff interactions.
• Ability to maintain confidentiality and ensure the security of client records.
• Strong documentation skills and ability to incorporate recovery-oriented language into daily operations.

Other Qualifications

• Bachelor’s Degree with a minimum of 5 years’ experience in human services, criminal justice, education, social work, or youth/adult rehabilitative services. 

• Must have a valid driver’s license.
  • Bilingual/Bicultural (Spanish/English) skills are helpful but not required.
  • Previous experience with juvenile justice systems (e.g., youth probation) is preferred.
  • Familiarity with the Town of East Hartford and local community resources is a plus.