Human Services Clinical Counselor II 118003300 bei Cumberland County, NC

About the Department

**Hiring rate will be determined based on qualifications and internal equity

This role is responsible for identifying and connecting with substance use, mental health, and criminal justice partners in Cumberland County to build strong collaborative relationships. It also facilitates community-based solutions to improve outcomes and engagement for individuals with substance use or mental health disorders who are involved with the criminal justice system. This includes supporting diversion opportunities across the Sequential Intercept Mode - from pre-booking to incarceration and post- release. This position further focuses on strengthening system engagement with key partners and stakeholders. 

Position Duties

Duties for this position included, but are not limited to:

• Coordinate and implement Crisis Interview Team (CIT) training in collaboration with Alliance Health for law enforcement, first responders, and community partners.
• Facilitate partnerships and system improvements along the Sequential Intercept Model (SIM), supporting diversion opportunities and improved engagement at each intercept point.
• Collect and analyze data to identify system gaps, track CIT participation, and evaluate outcomes.
• Lead community engagement efforts, including outreach, recruitment, and education related to crisis response and behavioral health initiatives.
• Collaborate with internal and external partners such as the Cumberland-Fayetteville Opioid Response Team (C-FORT), the SIM Taskforce, and the Jail Health Committee to enhance coordination of care and re-entry services. 
• Provide consultation and education to public and private entities serving individuals with special health care needs or those involved with the justice system.

Minimum Qualifications

Master's degree in a human services field from an appropriately accredited institution and two years of counseling/therapy experience in areas such as rehabilitation counseling, pastoral counseling, marriage and family therapy, child life program, or related human services field that provides the experience in techniques of counseling and therapeutic assessments, one of which must have been supervised; or, bachelor's degree in a human service field from an appropriately accredited institution and three years of related human service counseling or therapy experience which provides the above experience, one of which must have been supervised; or an equivalent combination of education and experience.

Other Qualifications

• Thorough knowledge of assessment and counseling/therapy principles and their practical application to complex individual and family work, groupwork crisis intervention, and community issues. 

• Demonstrated knowledge of substance use, behavioral health and intellectual/developmental disabilities and the criminal justice system  
• Knowledge of the primary purpose and functions of community agencies 
• Requires solid understanding of public health issues.  
• Demonstrated highly effective communication and interpersonal skills  
• Demonstrated problem solving and conflict resolution skills are essential 
• Must be familiar with effective counseling and crisis intervention strategies for disadvantaged and diverse client populations.  
• Must be familiar with available resources and organizations and the ability to coordinate these as needed.  
• Requires ability to deal tactfully with others and to exercise good judgment in appraising situations and making decisions.  
• Ability to work in and maintain partnership with patients and with other service providers to elicit needed information. 
• Strong computer skills to accurately record assessments, interventions, care plans and other services rendered and to interpret and explain records, reports, and medical instructions to allow communication of patient record documentation and accessing of information.  
• Ability to plan, coordinate, and supervise the work of others.