IT Project Manager bei City of Durham, NC

About the Department

Work, Serve, Thrive.  With the City of Durham  
Advance in your career while making a real difference in the community you serve.

Hiring Range: $77,507 - $120,133
Work Day/Hours: M-F 8:00am - 5:00pm

The City of Durham’s nationally recognized, award-winning Technology Solutions Department builds and aligns the City’s information technology infrastructure so that departments can deliver a superior level of public service. Our team is recognized nationally by the Public Technology Institute, ICMA Center for Performance Measurement and Digital Cities Survey. If you can offer the skills to innovate and the passion to serve, bring your talent to Durham.
 
 The IT Project Manager role exists within the IT PMO Services division of Technology Solutions. This role reports to the PMO Manager and is responsible for providing administrative, project management, and solution support to ensure satisfactory customer service. IT Project Managers assigned to the IT Project Management Office deliver all assigned projects from initiation to closure, ensuring the solution meets the strategic objectives of the project and that the project scope is delivered according to the approved business case.

Manages daily project activities for complex IT projects by ensuring use of project management best practices as outlined in the PMBOK; develops a detailed project schedule to monitor progress and completion of tasks assigned to various project staff, both internal and external to the City; functionally supervise all project team members. Assists in defining the project scope and objectives and ensuring technical feasibility. Provide direct project management by communicating with various stakeholders and project teams via telephone, email and project team meetings; resolve project issues when identified; adjust project plans when necessary. Ensure resource availability and allocation. Provide accurate reporting to the Technology Solutions PMO Manager and Technology Solutions Senior Leadership. Ensure the maintenance of key dashboards for internal and external reporting. Provide recommendations to ensure projects stay on track according to established project schedules.
 

Position Duties

• Serves as Project Manager over complex software, hardware, network, and technically difficult projects; validates deliverables associated with the approved business case; identifies and mitigates project risk; and performs quality assurance duties.
• Secures internal and external resources for the project; coordinates the Request for Proposals (RFP) process, including vendor selection; negotiates contracts with vendors, as assigned; and develops project schedules and manages to achieve deadlines.

• Prepares, reviews, and maintains reports, plans, presentations, and other documentation; researches, analyzes, reviews and approves information; develops and implements recommendations; and ensures compliance with project contracts and applicable regulations, policies, and procedures.
• Manages expectations, facilitates change requests, monitors and controls deliverables, and keeps project stakeholders informed through regular project status reports and other communication channels (e.g., stand up meetings, weekly newsletters, quarterly summary reports).

• Coordinates with vendors, City departments, and/or external agencies; attends and facilitates meetings; provides user support and training, as assigned; assists with developing operational policies and procedures; and assesses client or department needs.
• Manages an assigned budget; monitors and approves expenditure; evaluates needs and allocates/requests resources; prepares cost estimates; researches and analyzes data and reviews the work of others; and makes and approves budget-related recommendations in area of assignment.
• Archives project deliverables and other documents; validates end user acceptance of the solution; and ensures that the expected business value is achieved for the City.

Minimum Qualifications

• Bachelor’s degree in computer science or a directly related field
• Five years of professional information technology experience in area of assignment

Other Qualifications

• Three years of project management experience
• Project Management Professional (PMP) certification
• Proficiency in Project Management Tools (MS Project, MS Planner, Excel)
• Other relevant IT Certifications

• Excellent communication and interpersonal skills

• Experience with vendor management
• Experience with procurement
• Experience with budget management