- Professional
- Optionales Büro in Napa
Location: Napa Office
You’re the kind of person who loves to make things happen behind the scenes.
You’re the kind of person who loves to make things happen behind the scenes.
You’re detail-obsessed, tech-savvy, and thrive on bringing order to the chaos. When there’s a mountain of quotes, renewals, and hardware orders to wrangle, you’re the one calmly saying, “I’ve got this.”
You enjoy helping others succeed—your clients, your teammates, your company—and you find real satisfaction in turning complex processes into seamless experiences.
If that sounds like you, you’ll fit right in at Endsight.
Who We Are
Endsight is a fast-growing IT Managed Service Provider built on one core belief:
When we help others thrive, we thrive too.
We partner with small and mid-sized organizations—including nonprofits—to ensure their technology performs flawlessly so they can focus on what they do best.
We’re a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great university—you’ll grow quickly, connect deeply, and do work that truly matters.
When we help others thrive, we thrive too.
We partner with small and mid-sized organizations—including nonprofits—to ensure their technology performs flawlessly so they can focus on what they do best.
We’re a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great university—you’ll grow quickly, connect deeply, and do work that truly matters.
What You'll Do
You’ll be the organizational heartbeat of our Client Strategy team—helping ensure everything from quotes to equipment deliveries runs flawlessly.
Your day-to-day might include:
- Preparing and processing hardware and software quotes
- Sending agreements and scopes of work for client approval
- Managing equipment and inventory across multiple locations
- Assisting with renewals, expirations, and client account maintenance
- Coordinating with vendors and distributors to keep things moving smoothly
- Partnering with our outside Technical Account Managers (oTAMs) to deliver exceptional client experiences
- Providing administrative and logistical support that keeps the whole operation humming
Simply put—you make great service possible.
Who Thrives Here
You’ll love this role if you:
- Take pride in keeping details straight and processes on track
- Enjoy helping others succeed and seeing projects through to completion
- Communicate clearly, follow through consistently, and stay composed under pressure
- Are as comfortable working independently as you are collaborating with your team
- Have an inner drive to grow, learn, and continuously improve
What You’ll Bring:
Required:
- 2+ years of client service or procurement experience
- Strong organizational and communication skills
- Familiarity with IT concepts and terminology (TCP/IP, DNS, DHCP, etc.)
- Ability to manage multiple priorities with precision and care
- A genuine service mindset
Preferred:
- Associate’s or Bachelor’s degree (or equivalent experience)
- Experience in a Managed Services or technology environment
- Certifications such as CompTIA A+, Network+, or Microsoft Associate
Benefits
- 100% company-paid medical (for you and your family)
- Dental & vision coverage
- 401(k) with employer match
- Paid holidays + accrued PTO
- Professional development and clear career pathing
- A team that has your back and wants to see you win
