Area Manager bei Pediatric Home Service

At Pediatric Home Service, we help medically complex kids live their best lives, at home, with their families. As a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team that�s committed to putting children and families first.

• Position: Area Manager (50 mil P&L)
• Location: Richardson, Texas
  • Travel as necessary
• Hours: Monday-Friday (8a-5p), additional hours as needed.

THE ROLE: Lead area teams to deliver highest quality care for patients, by ensuring close coordination across caregivers, supply chain and families. Lead operations, growth, and profitability across multiple branches within the designated area, driving continued growth of a $50M P&L. This role involves area leadership, ensuring compliance with industry regulations, driving customer satisfaction, and achieving financial objectives. The Area Manager will report directly to the Regional Vice President of Operations and will be a key leader in ensuring the success and sustainability of the business within the assigned area.

• Lead a High-Impact Team � Inspire and develop frontline and support teams to deliver exceptional patient care and operational excellence across all locations.

• Own Financial Performance � Area management of $50M P&L, set budgets, analyze performance metrics, and implement strategies to exceed revenue and profitability targets.

• Deliver Unmatched Patient Care � Ensure seamless service delivery by optimizing staffing, processes, and resources to meet patient needs with the highest standards.

• Drive Growth & Market Leadership � Build strategic relationships with referral partners, healthcare providers, and stakeholders to expand market share and drive business growth.

• Foster a Culture of Excellence � Champion accountability, teamwork, and continuous improvement to create a high-performance environment that supports both employees and patients.

• Enhance Customer Experience � Proactively address escalations, monitor satisfaction levels, and implement solutions that elevate service quality and patient outcomes.

• Collaborate & Innovate � Work closely with the Regional VP and cross-functional teams to align on strategy, optimize operations, and scale best practices across locations.

Supervisory Expectations:

• Multi-Site Leadership � Oversee 4-6+ locations, ensuring consistent performance and service quality.
• Team Development & Coaching � Set clear expectations, provide ongoing feedback, and support leadership growth at all levels.
• Performance Management � Monitor KPIs, conduct regular check-ins, and implement corrective action when necessary.
• Cross-Functional Collaboration � Work closely with HR, finance, compliance, and clinical teams to drive alignment and operational success.
• Crisis & Escalation Management � Handle escalated customer and employee issues, implementing solutions to maintain service excellence.

Qualifications:

• Bachelor's degree from a four-year college or university.
• 7+ years in multi-site healthcare operations, DME, home health, or a related field, with direct oversight of large teams.
• Proven track record of managing a $40M-$50M P&L, creating budgets, analyzing financial statements, and driving revenue growth.
• Knowledge of healthcare reimbursement models, insurance processes, and revenue cycle management.
• Track record of driving operational efficiency, customer satisfaction, and business expansion.

BENEFITS:

• Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
• 401(k) Matching to help secure your future
• Tuition Reimbursement to support your educational and professional growth
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
• A supportive and fulfilling work environment where your contributions directly impact children�s health and well-being

Interested candidates should apply online at http://www.phscareers.com.

We look forward to learning more about you and the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123