Landside Operations Specialist bei Greater Orlando Aviation Authority

POSITION:                 Landside Operations Specialist

DEPARTMENT:          Landside Division

LEVEL:                       L18

CLOSING DATE:       Friday, November 7, 2025

TheGreater Orlando Aviation Authority (GOAA) is committed to seamlessly connectingFlorida and the world through exceptional experiences, collaboration, andcreativity. As the operator of Orlando International Airport (MCO) and OrlandoExecutive Airport (ORL), GOAA continues to drive innovation and growth, shapingthe future of aviation and redefining the travel experience.

We offer a comprehensive benefit package for full & part-time positions to include first day eligibility for health insurance, life insurance, paid vacation/sick/holiday, and growth opportunities (see details below). 

POSITION SUMMARY:

Maintainthe safe and orderly operation of the Landside Terminal and associatedareas.  Act as the primary Authorityrepresentative in responding to incidents, emergency situations, inquiries, andcomplaints.  Perform inspections, enforceGround Transportation Rules and Regulations (issues Notices of Violation asappropriate), and assist the public and airport tenants.  Perform curb management and traffic controlduties as directed.  Prepare writtenreports and correspondence.     

MINIMUM REQUIREMENTS:

• Associate degree and four (4) years’ experience in an area related to aviation/airport operations, or an equivalent combination of education, training, and experience. 
• Respond to Landside Terminal and associated areas for fire alarms/medical emergencies, vehicle accidents, bomb threats, civil disturbances, and other unique situations.
• Conduct daily inspections of the Landside Terminal and associated areas, maintaining optimal conditions for customer use; produce and follow up on work orders, etc. as needed.
• Patrol areas of responsibility as an added layer of security, noting anomalies and assisting as required. First responders to unattended baggage calls.
• Maintain continued focus on customer service with an emphasis on interpersonal skills, whether written or verbal.
• Valid Florida driver’s license required.
• Parking Enforcement Specialist Training (PEST) required within 90 days of hire
  NIMS 100/200/700/800 required at time of hire/promotion or must be obtained within 6 months.

BENEFITS:

The Greater Orlando Aviation Authority offers a comprehensive benefits package.

• Paid Vacation, Holidays, Sick and Personal Leave Days
• Retirement Plan with Company Match
• Health, Dental and Vision Insurance
• Wellness Programs
• Short Term Disability Plan, Long Term Disability Plan and Life Insurance
• Education Reimbursement (Full-time Employees Only)
• Hybrid Work Schedule (for applicable positions) 
• Shift Differential (for applicable positions) 2nd Shift - $0.75 per hour & 3rd Shift - $1.00 per hour