Customer Experience Teller bei Army and Air Force Exchange Service (AAFES)

As a Customer Experience Teller, you will support staff with cash and sales. We are looking for a driven associate with a strong attention to detail and that enjoys numbers!  You will issue change funds, prepare deposits, and other accounting and administrative duties. In addition, you may issue fishing/hunting licenses, manage layaways, or refunds. Strict controls need to be followed, so the ideal candidate will be meticulous and able to focus on a single task at a time. We will count on you to provide expert customer service to both our internal and external customers.  

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.  

So what can you expect as a Customer Experience Teller at the Exchange? 

• Greet every customer with eye contact and smile in your authentic way 

• Acknowledge every waiting customer as soon as they arrive to the counter to let them know you’ll be right with them 

• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer 

• Ensure customers have an extraordinary experience while shopping 

• Complete transactions accurately and efficiently while engaging customers in appropriate conversation 

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!