Urgent Care Veterinary Assistant bei City Way Animal Clinics - Mass Ave

Urgent Care Veterinary Assistant – Full Time

City Way Animal Clinics – Mass Ave, Indianapolis, IN
Location: 625 N East St, Indianapolis, IN 46202

City Way Animal Clinics – Mass Ave is seeking a compassionate and skilled Full-Time Urgent Care Veterinary Assistant to join our growing team!

We are part of a locally owned group of four progressive veterinary practices (Mass Ave, Fall Creek Place, Fountain Square, and Irvington) dedicated to exceptional patient care, client education, and employee well-being. Our mission is to deliver high-quality medicine with integrity, teamwork, and a genuine connection to our community.

About the Role

As an Urgent Care Veterinary Assistant, you’ll play a vital role in supporting our doctors and ensuring patients receive timely, high-quality care during urgent or same-day visits. This position requires confidence in clinical skills and the ability to remain calm and compassionate in a fast-paced environment.

Primary Responsibilities:

• Assist with exams, treatments, and patient monitoring

• Perform blood draws, vaccinations, and laboratory procedures

• Support diagnostic and imaging processes

• Communicate clearly with clients and team members

• Maintain a clean, organized, and efficient clinical space

Schedule Options

• Urgent Care Hours: Saturday & Sunday, 8:00 a.m. – 8:00 p.m.

• Full-Time Option: Weekend Urgent Care + weekday GP shifts at one of our sister clinics (3–4 day work week, typically 8:00 a.m. – 6:00 p.m.)

• Part-Time Option: Saturday and Sunday Urgent Care shifts only

We offer flexibility and work-life balance while maintaining consistent full-time hours.

What We Offer

• Competitive pay: $21–$23/hour, based on experience

• Positive, supportive, and team-oriented culture

• Opportunities for professional growth and development

• Collaborative environment with multiple locations and specialties

What We’re Looking For

• Prior veterinary assistant experience required

• Strong technical skills (blood draws, vaccinations, patient monitoring, etc.)

• Excellent communication and teamwork abilities

• Compassion, adaptability, and initiative in a busy clinical setting

Join a team that values your skills, encourages your growth, and makes every day meaningful for pets and their people.

👉 Apply today and help us make a difference—one patient at a time!

Job Summary: The Veterinary Assistant aids and supports the medical support team in the operation of an animal facility in accordance with Mission Pet Health (MPH) hospital policy and procedures. The Veterinary Assistant also provides medical care to patients as allowed in the veterinary practice act. 

How you'll make an impact: 

• Maintain and uphold the Core Values and Mission Statement of MPH.
• Assist in all daily duties for clinic care.
• Participate in any special cleaning duties.
• Provide client care by scheduling appointments, taking payments, and check-ins.
• Maintain excellent client communication.
• Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms, and accurate information.
• Review medical records, estimates or discharge instructions with clients.
  Answer the phones in a courteous and informative way.
• Provide patient care under the direction of a DVM.
• Perform clinic upkeep as directed.
• Perform equipment maintenance as directed.
• Performs other related duties as assigned.

Required Knowledge, Skills and Abilities: 

• Must be proficient in a variety of skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, dental and nursing skills.
• Ability to demonstrate patience and composure in stressful situations, and ability to handle a fast paced
  environment.
• Ability to stay calm and efficient during a medical crisis.
• The employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties
  proficiently.
• The employee must also be confident around pets.

Required Education and Experience:

• High School Diploma or equivalent required.

Physical Requirements:

• The employee must have the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• The employee must be able to endure sitting, standing, and walking on hard floor surfaces for extended periods of time.
• The employee must be Able to work in noisy work conditions with sounds from animals and equipment that can be moderately high.
• The employee will be routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances.
• The employee must possess sufficient ambulatory skills to perform duties while in hospital environment.
  The employee must have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee must have good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp and visual acuity to use a keyboard and operate equipment.

We put people first and never compromise on our values. 

Apply today for immediate consideration! 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with
Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Mission Pet Health (MPH) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed to
creating an inclusive environment for all employees.