Parks and Recreation Aide - Miller Center bei City of Lynchburg, VA

About the Department

The Lynchburg Parks and Recreation Department is seeking an enthusiastic, creative, caring and dedicated recreation aide. This position is responsible for onsite support and assistance at youth, teen, and family recreation programs at the Miller Center. Program areas include but are not limited to: dance, culinary, enrichment, health, wellness, fitness, therapeutic recreation, specialty enrichment camps, and visual arts such as theater and multimedia. 
The Miller Center is the largest center with Lynchburg Parks and Recreation, making it a busy hub for activities and programs. The Center houses the administrative offices for the department, theatre, dance studio, and classrooms.

Position Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties necessary to deliver services to customers and citizens may be assigned.

• Work is primarily performed under the supervision of the Miller Center Community Recreation Programmer.
• Provides onsite support and assistance for programs focused on the youth, teen, and family populations. Program areas include but are not limited to: dance, culinary, enrichment, health, wellness, fitness, therapeutic recreation, specialty enrichment camps, and visual arts such as theater and multimedia.
• Provides exceptional customer service to all internal department and City staff and external customers including instructors.
• Shows strong communication by greeting participants, addressing concerns, and answering phone calls and emails in a timely fashion.
• Coordinates and completes setup and clean up for activities and programs.
• Operates specialized computer registration software such as Rec Trac.
• Handles monetary transactions for registrations and completes budget and expense reports when necessary in a timely manner.
• Tracks class and program attendance.
• Enforces department policies and program rules.
• Supervises participant safety and discipline; resolves conflicts as appropriate.
• Administers routine First Aid and CPR as needed.
• Inspects facilities and equipment, reporting safety concerns.
• Conducts supply inventory as needed and maintains organized storage.
• Maintains a clean program and work environment by performing general custodial tasks as needed such as sweeping, picking up trash, occasional mopping, wiping tables and high traffic surfaces, cleaning tools, washing dishes, etc.
• Provides support for department special events as position allows that include but are not limited to: event prep, on-site event set-up, on-site event management, etc.

ADDITIONAL DUTIES
Collaborates with volunteers and instructors to ensure tasks are completed effectively and safely. Follows assignments provided by the supervisor and addresses minor issues or complaints as they arise in a respectful, solution-oriented manner.

Minimum Qualifications

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED
• Knowledge of community-based programming.

Other Qualifications

• Valid Virginia’s Driver’s License and acceptable driving record according to City criteria.
• CPR/First-Aid Certification required within 6 months of date of hire.
• Must have flexible schedule and be available to work evenings and weekends.
• Complete satisfactory background checks on the following: criminal record, Child Protective Services, Sexual Offense Register, driving record and employment reference checks. May be subject to drug test.
• Desire to make a positive impact in the community.
• Ability to follow written and verbal instructions.
• Ability to recognize safety concerns.
• Work well within a team.
• Maintain a strong work ethic to work individually, meeting all deadlines.
• Ability to effectively supervise instructors and volunteers.
• Have a flexible working schedule, including nights and weekends.
• Ability to work in a variety of conditions in the office and outdoors.
• Attend in-person or virtual meetings as assigned.
• Must provide own transportation.
• Must be able to drive a vehicle at all times of the day or night. 
• Able to lift and/or move up to 30 pounds.

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