Veterinary Receptionist bei undefined

Full-Time Veterinary Receptionist

Location: Shirlington Animal Hospital – Arlington, VA

About Us:
Shirlington Animal Hospital is a full-service veterinary practice dedicated to providing compassionate, high-quality care for dogs and cats. Our team takes pride in delivering excellent medical care while maintaining warm, welcoming client experiences. We are looking for a motivated and experienced Veterinary Receptionist to join our front desk team.

Position Overview:
As a Veterinary Receptionist, you will be the first point of contact for our clients and play a key role in ensuring an exceptional experience from start to finish. This position requires excellent communication, multitasking, and organizational skills, as well as prior experience in a veterinary setting.

Key Responsibilities:

• Greet clients and patients with professionalism and warmth

• Check clients in and out for appointments, surgeries, and tech appointments

• Answer and direct calls using a multi-line telephone system

• Schedule appointments and manage daily appointment flow

• Accurately maintain and update client and patient medical records

• Process payments and review invoices with clients

• Communicate effectively with veterinarians, technicians, and other team members

• Provide information about hospital services and policies

• Ensure the reception area remains tidy and welcoming

Qualifications:

• Veterinary receptionist experience required

• Proficiency with Avimark software preferred

• Excellent communication and customer service skills

• Ability to multitask in a fast-paced environment

• Detail-oriented with strong organizational skills

• Compassionate and professional demeanor with both clients and pets

• Reliable and team-oriented attitude

Schedule:

• Full-time position (Monday–Friday, with some Saturday rotation)

Benefits:

• Competitive pay based on experience

• Employee pet care discounts

• Paid time off and holidays