Information Systems Specialist - T-IIB bei Unionville-Chadds Ford School District

Information Systems Specialist - T-IIB 

Unionville-Chadds Ford District 

12-month Support Staff Position

Reports to: Supervisor of Information Systems 

Salary $34.85 per hour, Benefits Eligible  

Job Summary: The Information Systems Specialist works cooperatively with administrators, staff, parents, and vendors to ensure the district's critical information technology systems function efficiently and securely. This role requires a strong blend of technical expertise, data management proficiency, and excellent customer service skills to support all internal users. The Specialist is responsible for troubleshooting, maintaining, and integrating systems ranging from the SIS (PowerSchool preferred) and online rostering (Clever) to financial, assessment, and communication platforms, ultimately ensuring seamless data flow and reliable access for all administrative and instructional functions.

QUALIFICATIONS: To successfully perform this position, a person must be able to perform each primary duty satisfactorily.  The qualification requirements listed below represent minimum levels of educational achievement, training, skills, and/or ability necessary.

1. Bachelor’s degree in Information Systems, Educational Technology, or related field, or equivalent work experience.
2. 3+ years of experience with educational technology, SIS (PowerSchool preferred), and help desk support in a school environment.
3. Familiarity with online rostering tools like Clever, as well as troubleshooting for educational platforms.
4. Strong project management skills with the ability to manage multiple tasks and prioritize requests.
5. Excellent communication, organizational, and customer service skills.
6. Proficiency in troubleshooting, technical support, and data management
7. Must successfully complete and maintain compliance with all federal and state background and criminal record check requirements.
8. Candidate must adhere to all local, state, federal, and school code requirements for employment. 

ESSENTIAL FUNCTIONS: Employee must have the ability to perform the following essential functions on a timely basis with or without reasonable accommodations.

1. Serves as the system administrator for PowerSchool SIS.
2. Manages and maintains other key district information systems and applications. 
3. Acts as the primary point of contact for third-party software vendors
4. Provides support in the migration to new or upgraded system software.
5. Creates and maintains integrations between the student information system and third-party systems
6. Maintain, upgrade, and troubleshoot administrative systems such as student information systems, financial applications, cafeteria point of sale, maintenance work order system, etc.
7. Configures and provides technical support for online assessment platforms
8. Monitors software and system status pages for outages and performance issues
9. Manages and maintains Clever rostering and configuration for online applications (e.g., Google Classroom, McGraw-Hill, HMH) and ensures data integrity
10. Oversee Vanco RevTrak payment integration, providing support for fee transactions 
11. Oversees eCollect forms, troubleshoots form functionality, and ensures timely updates.
12. Attends system training sessions and stays up to date on new features in district software
13. Monitors and maintains integrations with district communication systems
14. Actively monitors publisher status updates and implements any necessary adjustments to online platform configurations.
15. Communicates with third-party vendors to address issues, resolve conflicts, and maintain system integration for online learning apps.
16. Assists in training sessions and provides user support for school technology initiatives.
17. Responds to help desk tickets and updates users on ticket progress.
18. Recommends solutions to specific technologically related issues.
19. Regular and consistent attendance.

This position description does not express or imply that these are the only duties to be performed by the incumbent(s) in this position.  Employee(s) will be required to complete other job-related duties requested by the supervisor.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

While performing this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls, and is required to talk or hear. The employee is frequently required to sit, stand, and walk. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee must have the ability to lift and/or move up to 25 pounds.  The employee will occasionally bend, squat, and reach.  The employee will be subject to inside-office environmental conditions with a moderate noise level. 

Clearances required for employment:

Pennsylvania Child Abuse History Clearance (Act 151)

Pennsylvania State Criminal Record Check (Act 34)

Federal Criminal History Record Check (Act 114)

Act 168 Sexual Misconduct/Abuse Disclosure Release:  Unionville-Chadds Ford School District uses an online process for submission and processing of required Act 168 forms. Candidates will receive information as necessary during the selection process.

The Unionville-Chadds Ford School District is an equal opportunity employment, educational, and service organization.