RELATIONSHIP BANKER bei Intracoastal Bank

Description

At Intracoastal Bank, we value professionals who know what it means to deliver exceptional service and build lasting relationships. If you've built a solid foundation in retail through years of dependable customer service, problem-solving, and teamwork, we want to help you take the next step. Your steady retail background can translate into success in a career where trust, consistency, and client care make all the difference.

Intracoastal Bank is seeking a Relationship Banker to join our dynamic banking team. Over the years, we at Intracoastal Bank have established ourselves as a market leader in community banking. You will be inspired by the stability and integrity of our community bank and proud of the relationships you build that help our clients succeed.

Why Intracoastal Bank?

• Local business and established market leader in community banking.
• Innovative and entrepreneurial approach to business.
• Diverse team of top performers.
• Passionate about providing exceptional service and banking solutions to our communities to help them thrive.
• Involved in our community.
• Employees are empowered to impact change.
• A company that invests in you!

Exceptional Benefits Package!

• Employee Stock Ownership Program (ESOP): Reap the rewards of company growth through this prestigious profit-sharing program.
• 401k Retirement Plan: Grow your future with our 401(k) and matching contributions.
• Professional Development: Receive tuition assistance for your professional development.
• Paid Time Off: 11 paid holidays, paid birthday/flex day, and minimum of 15 PTO days per year.
• Health Insurance: Fully paid employee-only health insurance with options to choose from.
• Other Insurance and Benefits: Group insurance benefits such as dental, vision, life, disability, pet insurance, legal aid, auto/home insurance, identity theft protection, other supplemental benefits, and an Employee Assistance Program (EAP).
• And there’s more! You get a free checking and savings account and a free safety deposit box.

As a Relationship Banker, you’ll do more than process transactions — you’ll build meaningful connections. You’ll deliver personalized, courteous service while helping customers navigate their financial journey. You’ll spot opportunities to connect them with the right specialists and make sure every interaction ends with confidence and satisfaction.

How You’ll Contribute to Our High Impact Team

(aka Your Essential Duties and Responsibilities)

• Show up on time and ready to help our customers.
• Handle everyday banking tasks like deposits, withdrawals, and loan payments.
• Spot opportunities to connect customers with the right bank specialists or services.
• Use your knowledge of our products and processes to solve customer questions quickly and confidently.
• Share what you know about Intracoastal Bank’s services — including online and mobile options — to make banking easier for our customers.
• Make smart, careful decisions that support our culture of safety and sound risk management.
• Help keep branch operations running smoothly and securely.
• Use our Lobby Management tools to provide great service and manage customer flow.
• Join in on daily team huddles to share updates and stay connected.
• Follow company policies and procedures to ensure great service and compliance.
• When a customer issue needs extra attention, pass it along to the right person so it gets handled quickly.

Intracoastal Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Requirements

What You’ll Need to Help Us Do Great Things Together

Required Experience:·

• Highschool diploma or equivalent (e.g. GED).
• At least 12 months in financial services, sales, retail, or service industry with a proven track record.
• Experience being evaluated or surveyed by customers is preferred.

Skills and Abilities:

• Cross-sell products and services.
• Demonstrate a high level of courtesy and efficiency with customers, exceeding expectations with servicing skills.
• Keen awareness of the environment, the situation, and the customer.
• Excellent communication skills.
• Learn and demonstrate a strong understanding of industry trends and how they impact customers.

Attributes:

• Gets people and is good with people.
• Sensitive to and respectful of others’ feelings.
• Emotionally aware and tuned into others.
• Able to handle own emotions and remain calm in situations.

Exertion and Physical Requirements:

• Use of Hands and Fingers: For tasks like typing, writing, using a computer.
• Speaking/Communication: Clearly, often sharing detailed or complex information with others.
• Vision and Hearing: Normal for reviewing documents, using equipment, and taking part in conversations.
• Physical Strength: Most of the work is done while sitting, with some standing and walking. Occasionally, you may need to lift or move items weighting up to about 20 pounds.