Family Support Program Quality Assurance Specialist (Program Analyst 3) bei Oregon
Oregon · Salem, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Salem
Initial Posting Date:
10/23/2025Application Deadline:
11/09/2025Agency:
Department of Early Learning and CareSalary Range:
$5,842 - $8,967Position Type:
EmployeePosition Title:
Family Support Program Quality Assurance Specialist (Program Analyst 3)Job Description:
The Oregon Department of Early Learning and Care is excited to announce a permanent opening for a Family Support Program Quality Assurance Specialist (Program Analyst 3). Make a lasting impact on Oregon’s children and families! In this role, you will lead quality assurance and program improvement efforts for Healthy Families Oregon (HFO) and Relief Nurseries. You will develop and refine monitoring systems, guide programs through accreditation, and provide hands-on coaching and training to strengthen service delivery. With a focus on equity, fidelity, and continuous improvement, you will help ensure programs statewide meet the highest standards and deliver meaningful results for families.
This position will work a hybrid schedule of working both in the office and at an alternate location (home). In office work is anticipated at a minimum of once per quarter, reporting to the Salem office.
Do you have questions about the role or application process? Join us for a virtual Informational Session on Tuesday, November 4th, from 12:00PM – 12:30PM (PDT). Speak directly with the hiring manager, learn more about the position, and get your questions answered! You are welcome to join the informational session at any time, but we highly recommend joining us right at 12PM. This will help ensure the manager can share all the key details just once and leave plenty of time to answer everyone's questions. We look forward to connecting with you! Save the link below to use on the day of the session and feel free to share it with others who may be interested. [Use this link to attend the meeting on the 4th]
The informational session will be conducted using TEAMS. If you're new to TEAMS or joining from a mobile device, check out these instructions beforehand. We look forward to connecting with you!
At DELC, we are dedicated to helping Oregon’s young children and families learn and thrive. As the state agency responsible for early learning programs, child care licensing, and family support services, we play a crucial role in shaping the future of Oregon’s children from birth to kindergarten.
We administer state-funded early learning programs, including home visiting and site-based infant, toddler, and preschool services. We also develop coordinated systems through Early Learning Hubs and collaborate with Child Care Resource and Referral organizations to provide training, coaching, and quality improvement opportunities for early learning providers.
With over 275,000 young children in Oregon, we have a unique opportunity to transform early childhood support systems, creating a brighter future for families across the state. Research shows that investing in early childhood has lifelong benefits, and now is your chance to be part of an agency making a lasting impact for generations to come.
Why Join Our Team? We are passionate about equity in early childhood education. At DELC, we value dedication, integrity, and collective wisdom, fostering a diverse, inclusive, and welcoming workplace where all employees can thrive. We challenge ourselves to lead with courage, refine practices, and drive meaningful change for children and families statewide.
What We Offer:
Comprehensive Benefits: Low-cost medical, vision, and dental coverage for you and your family, plus optional benefits like life and disability insurance, deferred compensation, and flexible spending accounts.
Work-Life Balance: 11 paid holidays, 3 personal days, 1 special day, monthly sick leave, and vacation accruals that increase every 5 years.
Student Loan Forgiveness: Potential federal loan forgiveness after 120 qualifying payments.
Inclusive Culture: A diverse, welcoming workplace committed to equity and continuous improvement.
Our Commitment to Equity: Equity is at the heart of our mission. We strive to remove barriers, foster inclusiveness, and create meaningful change for underrepresented communities. Our goal is to ensure all DELC employees, child care providers and the children and families we support thrive. If you are ready to make a difference and help shape Oregon’s future, we would love to have you on our team!
What you will do:
The primary purpose of this role is to ensure the consistent quality and integrity of services delivered through Healthy Families Oregon (HFO) and Relief Nurseries. This position leads the development and implementation of monitoring, training, and technical assistance systems that uphold program standards and accreditation requirements. By analyzing data, providing policy guidance, and supporting grantees in continuous improvement efforts, this role strengthens statewide program effectiveness and promotes equitable outcomes for Oregon’s children and families.
What we are looking for (minimum qualifications):
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Early Learning, Early Childhood Education, Human Services, or related degree; and four years experience coordinating or administering a program. OR;
Any combination of experience or education equivalent to seven years of experience coordinating or administering a program.
In addition, we are looking for applicants that have the following Desired Attributes (requested skills):
Experience with family services and family support that embraces the concepts of family-centered and strength-based service provision.
Knowledgeable of the Healthy Families America Model including critical elements of the Best Practice Standards.
Experience in quality assurance, technical assistance, and using data and reflective practice to drive program improvement.
Experience engaging, coaching, or training early childhood and home visiting staff and leaders.
Excellent written and verbal communication skills; ability to write concisely and creatively about complex and/or controversial topics.
Ability to effectively work under tight deadlines and manage multiple projects independently.
Excellent interpersonal skills to facilitate work with a wide range of individuals.
Understanding of educational equity as it relates to DELC's mission, vision and values.
The Oregon Department of Early Learning and Care strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity. Candidates of all racial and ethnic backgrounds, as well as bilingual/multicultural individuals, are encouraged to apply.
To Apply:
The screening of candidates will be based on a review of an attached resume (limit to two pages). While a cover letter is not required, it is highly encouraged. If you submit a cover letter, please tailor it to the position and address your experience with the desired attributes listed above. Candidates whose backgrounds most closely match the desired attributes and experience section as outlined in this announcement will be invited to interview. For helpful tips on putting together your application materials and interviewing, visit our Resources for Job Seekers page.
Additional Information:
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
This position is subject to both a Child Protective Services and Criminal Justice Information Systems (CJIS) check, including FBI fingerprinting, and will be required to enroll in the Central Background Registry. Both of these checks must be completed and approved prior to starting with the agency. The results can take 1-3 weeks to get back. Adverse background data will be grounds for immediate disqualification. This position will require occasional travel to field offices and for meetings, therefore, a valid driver license and acceptable driving record is required, unless the successful applicant can provide a satisfactory alternate mode of transportation.
Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources.
The Oregon Department of Early Learning and Care does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. The Department is an E-Verify employer.
The job posting closes at 11:59 PM (PDT) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference immediately following your submittal. These questions are necessary to complete the application process.
External Applicants (non-state of Oregon employees): If you would like to retain a copy of this job posting, please print a copy before submitting your application. Once the job posting has closed, you will not be able to access the posting.
The employee in this position will be represented by the Service Employees International Union (SEIU) and will be subject to all terms and conditions of the collective bargaining agreement. Pay and benefits on all job listings may change without notice.
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Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation requests, please contact the agency recruitment team at [email protected]
The Oregon Department of Early Learning and Care is an equal opportunity, affirmative action employer committed to a diverse workforce. We are most interested in finding the best candidate for the job. We would encourage you to apply, even if you don't meet every one of our desired attributes listed. If you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.
